Operations Associate - Columbia Town Ctr

Penney OpCo LLC • Columbia, MD

7d • Onsite

About The Position

The Operations Associate creates an outstanding customer experience by performing store operations functions. This is an early morning position working with a team to complete tasks before the store opens. The role includes customer service, pricing and signage, replenishing and restocking merchandise, receiving and unloading deliveries, maintaining backroom standards, supporting omnichannel operations, and executing merchandise placement plans communicated by leadership. The associate also learns about merchandise, shrink, safety, productivity, and other business processes through peers and training materials.

Requirements

• 1–2 years of retail experience.

Responsibilities

• Provide customer service and assistance while working throughout the store.
• Change ticket prices and signage on merchandise across the store.
• Pull and prepare merchandise for the sales floor to maintain product availability, styles, and sizes.
• Work with coworkers to unload trucks and prepare merchandise in the backroom.
• Keep the stockroom safe, clean, and organized.
• Contribute to omnichannel operations, including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, shipping online orders, and merchandise receiving.
• Execute merchandise placement plans communicated by leadership while maintaining merchandising standards.
• Learn about merchandise, shrink, safety, productivity, and other business processes.

Benefits

• Medical, dental, and vision benefits, if eligible.
• Term life insurance, if eligible.
• Paid vacation and holidays for eligible associates.
• 401(k) with Company match.
• Associate discount on JCPenney merchandise.
• Additional compensation for store hourly associates scheduled to work on a designated holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed