About The Position

The Operations Associate supports logistics and operational activities through accurate data entry, shipment coordination, and professional communication. The role helps ensure that information is handled and transferred correctly across systems, reports, and shipment-related documents, maintaining operational integrity and supporting smooth daily operations. It also involves ensuring efficient use of warehouse packaging and supplies to meet client and internal requirements. The position relies on data integrity and requires intermediate to advanced Microsoft Excel skills for tracking inventory, managing reports, organizing data, and supporting operational analysis. The associate communicates with internal teams, clients, and external partners and maintains accurate records and follow-up on pending actions. The role is permanent and is scheduled Sunday through Thursday, 5:00 a.m. to 1:30 p.m.

Requirements

  • Intermediate to advanced Microsoft Excel proficiency, including data analysis, sorting, filtering, formulas, and report generation.
  • Strong attention to detail and a high level of accuracy.
  • Excellent data-entry skills.
  • Fast and efficient keyboard skills, including copy-and-paste proficiency.
  • Knowledge of logistics operations and Incoterms.
  • Good command of Microsoft Outlook and professional email communication.
  • Strong knowledge of the Microsoft Office Suite.
  • Strong organizational and time-management skills.
  • Ability to work under pressure in a fast-paced environment.
  • Good follow-up and problem-solving skills.
  • Must be a U.S. citizen or national, a lawful permanent resident, or an alien authorized to work in the U.S. for this employer.

Nice To Haves

  • Experience in logistics, transportation, supply chain, or operational support roles.
  • Familiarity with shipment documentation and coordination processes.
  • Ability to handle repetitive tasks while maintaining accuracy and focus.

Responsibilities

  • Perform accurate and timely data entry for logistics and operational processes.
  • Manage and transfer information efficiently across systems and documents.
  • Review data carefully to ensure accuracy and completeness.
  • Apply knowledge of Incoterms and logistics workflows in daily operations.
  • Prepare, send, and respond to operational emails professionally.
  • Maintain organized records and ensure proper follow-up on pending actions.
  • Work with internal departments and external stakeholders to support smooth operations.
  • Ensure efficient use of packaging and supplies available in the warehouse to meet client and internal requirements.
  • Use Excel to track inventory, manage reports, organize data, and support operational analysis.
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