Temporary Operations Associate, Part Time - Nashville

Reformation•Nashville, TN
•$17 - $19•Onsite

About The Position

The Operations Associate supports the store’s daily operations, helps standardize store processes, assists with merchandising, and maintains a clean, organized store environment. The role supports store goals and inventory control while helping create a positive shopping experience. The position is part-time and requires availability for at least 20 hours per week and at least three days per week, including weekends. The schedule may be flexible across days, nights, weekends, and holidays as required by business needs.

Requirements

  • At least 1 year of relevant experience in a fast-paced, creative service environment.
  • Familiarity with desktop, mobile, tablet, and digital technology functionality.
  • Experience working in a sales or retail organization and/or an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • A driven approach to new challenges and self-motivation in work and career.
  • Availability to work a minimum of 20 hours per week and a minimum of 3 days per week, including weekends.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays if required by business needs.

Responsibilities

  • Support operational efforts required to achieve store goals and maintain seamless store procedures.
  • Follow processes and procedures to accurately track in-store inventory.
  • Track, receive, and process inbound inventory shipments.
  • Complete inventory tasks, including inbound and outbound transfers, shipment processing, and omnichannel order processing.
  • Process shipments by receiving, hanging, steaming, tagging when applicable, and organizing products in the back of house.
  • Support markdown processing when applicable.
  • Submit facilities tickets to support maintenance, presentation, and organization.
  • Organize store supplies and maintain the back of house in accordance with brand and concept standards.
  • Prepare and deliver customer fitting rooms quickly and accurately.
  • Prepare customer purchases in line with brand standards, including preparing, folding, and bagging products.
  • Replenish the sales floor and maintain visual presentation and inventory levels as products sell.
  • Support visual merchandising tasks as products arrive and adjust displays when products sell out or through.
  • Execute visual displays and mannequins when directed.
  • Contribute to excellent customer experience feedback and service evaluation scores.
  • Contribute to loss prevention across the business.
  • Uphold the time and attendance policy.
  • Help maintain an inspiring store environment where products are easily accessible.
  • Reflect Reformation’s core values and culture, and maintain a professional, healthy, and productive work environment.

Benefits

  • Employer-sponsored private medical insurance for eligible employees.
  • Dental insurance for eligible employees.
  • Vision insurance for eligible employees.
  • Commuter benefits.
  • Paid time off policies, including vacation, sick leave, and company holidays, for eligible employees.
  • Retirement planning support for eligible employees, including the option to invest in Environmental Social Governance-aligned funds.
  • Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
  • Yearly donations to community efforts.
  • Clothing discount.
  • Culture events, including annual Ref Values week and Volunteer Time Off.
  • Opportunities for growth.
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