Operations Associate

Tycho.AI•Cambridge, MA

5d•Hybrid

About The Position

Tycho.AI is redefining the future of autonomous intelligence. Spun out of MIT and backed by DoD contracts, we are building breakthrough AI and autonomy solutions for unmanned systems operating in GPS-denied and contested environments. We are a fast-growing, dual-use technology company at the forefront of national security and commercial innovation, with a mission to push the boundaries of what autonomous systems can achieve. Joining Tycho.AI means being part of a team shaping the next decade of autonomy from defense applications to commercial opportunities in areas like logistics, disaster response, and beyond. If you want to work at the cutting edge of autonomy and robotics with a company that’s poised for major impact and growth, we want to hear from you. We are looking for an Operations Associate to help keep the company running smoothly across day-to-day office operations, financial administration, and executive support. You will serve as a key ambassador for the organization, managing external visitor experiences and meeting logistics while fostering internal culture through employee events and morale initiatives. This is a hands-on role that touches many parts of the business. You will work closely with leadership, employees, vendors, and our finance and operations functions to make sure things get done accurately and efficiently. The ideal candidate is organized and detail-oriented, but also flexible, pragmatic, and comfortable with ambiguity. You won't always have a step-by-step playbook—or even a clearly defined task list. We are looking for someone who can figure things out, ask good questions when needed, and take ownership of getting the job done. You will work alongside a highly technical team of engineers. You don't need to be an expert in AI or defense technology, but you should be comfortable working in a technical environment and interacting with people who are deeply focused on their work.

Requirements

2–5 years of professional experience in operations, office management, business administration, executive support, finance administration, or a similar role.
Highly organized with strong attention to detail.
Comfortable managing multiple priorities and switching between tasks throughout the day.
Adaptable and willing to take on whatever needs to get done, including tasks that aren't explicitly listed in this job description.
Strong sense of ownership and comfort working independently, while knowing when to ask questions or seek guidance.
Strong written and verbal communication skills.
Comfortable working with highly technical teams and learning new concepts, tools, and systems.
Proficiency with common productivity tools such as Google Workspace, Confluence/Jira, Expensify, and similar software.
Applicants must be authorized to work in the U.S. and may be subject to a government security clearance process.

Nice To Haves

You enjoy being the person who makes things happen behind the scenes.
You are comfortable with a role where no two days look exactly the same.
You don't need every task spelled out before you can get started.
You are resourceful and naturally look for solutions rather than reasons something can't be done.
You are a people person and enjoy engaging with coworkers, leaders, and visitors.
You can work with engineers and technical teams without needing to understand every technical detail.
You care about getting the small things right while keeping sight of the bigger picture.
You are comfortable saying, “I don't know, but I'll figure it out.”
You thrive in a startup environment where priorities can change quickly and your responsibilities will evolve as the company grows.

Responsibilities

Manage day-to-day office operations, including supplies, equipment, vendors, visitors, and facilities.
Coordinate office services, maintenance, repairs, and other workplace needs.
Help maintain a well-organized, welcoming, and functional office environment.
Coordinate logistics for team meetings, lunches, celebrations, visitor and customer engagements, and other community and corporate events.
Maintain a positive, uplifting workplace culture and work with leadership on employee engagement initiatives.
Manage office-related purchasing and vendor relationships.
Support onboarding and offboarding logistics for employees.
Help establish and improve operational processes as the company grows.
Support day-to-day financial administration, including expense reports, invoices, receipts, purchasing, and corporate card administration.
Assist with accounts payable and vendor management.
Maintain accurate records and documentation.
Help manage recurring payments, subscriptions, and vendor renewals.
Coordinate with external accounting, payroll, insurance, and other professional service providers as needed.
Take on special projects and operational tasks as the company evolves.
Identify opportunities to make processes more efficient and implement improvements.
Work cross-functionally with teams across the company to solve problems and keep things moving.
Be willing to jump into areas outside your core responsibilities when the business needs it.
Provide administrative support to company leadership as needed.
Handle ad hoc requests and projects that help leadership operate more effectively.
Exercise good judgment and discretion when handling confidential or sensitive information.