2027 Summer Intern, Operations Associate (Reston, VA)
About The Position
ICF is seeking an Operations Associate Intern to support the Administrative Operations Services (AOS) team. This 10-week, entry-level internship provides hands-on experience with strategic operational initiatives focused on business process improvement, AI enablement, data and reporting enhancements, and operational modernization. Working with AOS leaders and subject matter experts, the intern will contribute to projects that improve operational effectiveness, support data-driven decision-making, and advance innovative solutions across the organization. The role is suited to someone curious, analytical, collaborative, and interested in business operations, technology, data, and continuous improvement. The internship is full-time, begins in early June, and ends in early August. It is hybrid in Reston, Virginia. ICF is unable to provide relocation assistance for internships. Candidates must be authorized to work in the United States; the position is not eligible for new H-1B visa sponsorship by ICF. The pay range, based on full-time employment, is $37,855.00–$77,869.00. Final pay depends on factors including experience, skills, certifications, competencies, location, education, and applicable contract provisions.
Requirements
- By the internship start date, have completed at least 30 college-level credit hours in Business, Operations Management, Information Systems, Data Analytics, Public Administration, Engineering, Economics, or a related field.
- Strong analytical, organizational, and problem-solving skills.
- Proficiency with Microsoft Office applications, including Excel, PowerPoint, and Word.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Strong attention to detail and ability to manage multiple priorities.
- All candidates must be authorized to work in the United States.
Nice To Haves
- A completed bachelor's degree and enrollment verification, or 9 credit hours completed in a graduate program related to Business, Operations Management, Information Systems, Data Analytics, Public Administration, Engineering, or Economics.
- Coursework or experience related to business analysis, project management, process improvement, data analytics, operations, or technology.
- Interest in AI, automation, operational excellence, or business transformation.
- Experience conducting research, collecting data, or developing presentations and reports.
- Familiarity with Microsoft Power Platform, Power BI, SharePoint, or similar business tools.
- Ability to communicate effectively with technical and non-technical stakeholders.
Responsibilities
- Conduct research, benchmarking, and data analysis to support decision-making.
- Document business processes, workflows, and operational procedures.
- Identify opportunities for process optimization, automation, and standardization.
- Support AI enablement, reporting, governance, and operational improvement initiatives.
- Assist with data collection, validation, and reporting activities.
- Develop reports, dashboards, presentations, and project deliverables.
- Participate in stakeholder meetings and track action items and project progress.
- Prepare findings, recommendations, and executive-ready deliverables for leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
