Operations Associate III - Mutual Funds

Royal Bank of Canada•Minneapolis, MN

15h•Onsite

About The Position

As an Operations Associate III in the Mutual Funds team, you will work directly with Mutual Fund companies and Financial Advisors to ensure Mutual Fund business is processed in a timely manner. You will also provide superior customer service via phone, email and other systems while processing paperwork without errors. If you have exceptional attention to detail, enjoy fast paced challenging work and are looking for the next opportunity, we want to hear from you!

Requirements

4-year degree from an accredited university (or equivalent). Or High school diploma (or equivalent) and 2 years of job related experience
Ability to handle multiple priorities in a fast paced and deadline driven environment with a high attention to detail and ability to maintain confidentiality
Ability to think critically, process complex work, investigate and inquire
Strong PC skills with knowledge of the Microsoft Office package
Excellent customer service and telephone skills

Nice To Haves

Previous experience balancing/reconciling accounts
Brokerage back office operations experience
Ability to integrate Excel and Access databases into daily work

Responsibilities

Research, respond to, and follow up as required to questions from other Operations departments, branch offices, Mutual Fund companies, and management staff
Accurately review, verify, and/or record data into technology supporting department processes.
Understand department procedures, processes and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role
Provide routine follow up to check on status of the mutual funds business from varying Mutual Funds companies
Reduce risk by suggesting process changes and modifications as appropriate
Act as a resource for other Operation’s team members

Benefits

bonuses
flexible benefits
competitive compensation
commissions
stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business
401(k) program with company-matching contributions
health, dental, vision, life and disability insurance
paid time-off plan