Operations Assistant

Athena Medical Management LLC•Dawsonville, GA

just now•Onsite

About The Position

Women's Imaging Specialists is growing and looking for an Operations Assistant to join their team. This role is ideal for someone who thrives in a fast-paced, patient-first environment and prefers Monday-Friday, daytime hours with no nights or weekends. The company focuses exclusively on women's health and early cancer detection, offering a mission-driven work environment across 18 outpatient centers in GA & AL.

Requirements

1+ year medical office experience
Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word
Exceptional attention to detail, time management, and conflict resolution skills
Customer service mindset
Able to sit at a computer for extended periods
Able to lift up to 20 lbs
Able to occasionally travel to other WIS sites
High school diploma or equivalent

Nice To Haves

On-the-job training or certificate a plus
Medical admin certification a plus

Responsibilities

Welcome patients warmly and check them in with care
Verify insurance + ID, help patients with digital/paper intake forms
Answer phones, schedule/reschedule appointments, and confirm upcoming visits
Manage provider schedules and communicate any changes to the clinical team
Become an expert in Infinite scheduling software and use Excel/SharePoint for daily productivity tracking
Scan, file, and keep records organized and HIPAA-compliant
Keep the waiting room calm, clean, and welcoming
Provide basic patient education when needed