Operations Assistant
About The Position
American Cruise Lines is the largest domestic cruise line with a growing fleet of riverboats and cruise ships that travel to the most amazing destinations across the United States. We are looking for an Operations Assistant to provide administrative expertise to support our growing fleet of cruise ships within our Operations team. The position reports to the Operations Manager and is a fully in-person position based out of our home office located in Guilford, CT. The Operations department is involved in many aspects of cruise operations, and the Operations Assistant position will focus primarily on administrative tasks which support the processing of shipboard incidents and claims. The ideal candidate must be extraordinarily organized, accurate, detail-oriented, communicative, must enjoy working with a team and thrive in a fast-paced, high-pressure environment. At American Cruise Lines, we are driven by our values—Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America’s Story on the Finest American Ships.
Requirements
- Exceptional proficiency in Microsoft Office.
- Exceptional attention to detail.
- Exceptionally strong multi-tasking skills.
- Very strong writing and verbal skills.
- Very strong organizational skills.
- Strong math and analytical skills.
- Professional phone etiquette.
Responsibilities
- Reviewing and tracking shipboard incidents.
- Organizing, logging, and processing invoices.
- Handling sensitive employee information with confidentiality.
- Composing professional letters and emails.
- Communicating with providers and shipboard personnel.
- Flexibility to adapt to multiple projects with the ability to multi-task.
- Heavy data entry.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
