Operations Assistant (International)

PermitFlow

1d•$4 - $7•Remote

About The Position

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country. Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence. As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization. We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber. We are looking for a competent, reliable, and detail-oriented Operations Assistant to support our team with building permit applications and related administrative operations. This is not a basic data-entry or “mouse-moving” position. We need someone who can think, follow through, accurate and organized record keeping, communicate professionally, and take ownership of their work. The Right Person for This Role We are looking for someone who gets things done; should be comfortable taking an assignment, understanding what needs to happen, keeping track of the details, following up with the right people, documenting the process, and reporting back clearly. We value competence, honesty, initiative, accountability, and consistency more than simply being online for a certain number of hours. PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

Requirements

Highly organized and detail-oriented
Strong work ethic, integrity, and accountability
Able to prioritize tasks and manage multiple projects and deadlines
Professional and receptive to feedback; does not take corrections personally
Able to work independently without constant supervision
Strong written and verbal communication skills
Keeps a clear and complete paper trail of emails, calls, submissions, responses
Knows when to ask questions and when to escalate an issue to the appropriate person or higher-ranking point of contact
Good team player who communicates updates and problems promptly
Tech-savvy and able to learn and use online permitting portals, software, AI tools, spreadsheets, and other systems
Strong research and problem-solving skills
Able to review documents carefully and identify missing information, errors, or inconsistencies
Takes ownership of assigned work and does not wait to be told every next step
Able to handle repetitive administrative work without becoming careless
Comfortable working with deadlines, revisions, government processes, and follow-ups

Nice To Haves

Building permit, construction, architecture, engineering, or real estate experience is a strong advantage

Responsibilities

Support team with building permit applications and related administrative operations.
Think, follow through, maintain accurate and organized record keeping, communicate professionally, and take ownership of work.
Take an assignment, understand what needs to happen, keep track of the details, follow up with the right people, document the process, and report back clearly.