OPERATIONS AND TALENT COORDINATOR
About The Position
ShipIt is a fast-growing third-party logistics provider dedicated to helping e-commerce businesses succeed through superior supply chain management. We offer services such as warehousing, order fulfillment, shipping, and distribution that save our clients money, time, and heartache. While we move millions of orders a year, we never treat our team members like a number. We know our success depends entirely on the people who show up every day ready to do great work, which is why we’re just as committed to your personal and professional growth as we are to our own. At ShipIt, our Operations and Talent Coordinator isn't a traditional "HR" role; it is a strategic leadership position focused on the efficiency, allocation, and success of our team members. We are seeking a high-performance leader to orchestrate our personnel operations in Lexington, Kentucky. You will be responsible for ensuring every department is staffed, managing internal talent shifts, and driving employee productivity.
Requirements
- A visionary leader who can motivate and inspire others toward a common goal.
- Proven experience in workforce management, HR operations, or personnel leadership.
- Able to weigh statistical data with sound judgment to make objective personnel decisions.
- Proficiency in Google Workspace and digital organization.
- Expert in de-escalation; able to confront difficult situations and people calmly and effectively.
Nice To Haves
- Build and refine processes within the corporate accounts division, helping shape how we scale and operate
- Take ownership of larger, high-impact accounts as you prove performance and drive results
- Develop leadership skills through hands-on experience, training, and real responsibility
- Play a direct role in shaping the client experience and contributing to overall company growth
Responsibilities
- Manage and ensure departments are properly staffed. Audit personnel quotas to maintain peak operational efficiency.
- Assess new hires and trainees to identify their primary talents.
- Oversee role assignments, onboarding processes, and the transition to full job responsibilities.
- Oversee the creation and execution of training flows, apprenticeships, and specialized training programs. Work directly with team members to ensure they complete their growth paths.
- Conduct regular check-ins to drive employee retention.
- Maintain personnel files, contracts, and legal documentation.
Benefits
- 401(k) with a 6% employer match
- 9 paid holidays with additional accrued paid time off
- Maternity and paternity leave
- Dental and vision insurance
- Health Savings Account (HSA)
- Health Share Program
- Minimum Essential Coverage
- Complimentary monthly supply of Balance of Nature supplements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
