Operations and Project Coordinator

Berklee College of MusicBoston, MA
Onsite

About The Position

The Berklee Emerging Technologies Lab (BEATL) advances creative, ethical, and responsible innovation at the intersection of music, technology, and the arts. We are seeking a proactive, highly organized, and tech-savvy Operations and Project Coordinator to provide executive-level support and project management services. Reporting directly to the Founding Executive Director, you will build the operational foundation that turns ambitious partnerships and research into structured action. If you are an administrative anchor who excels at helping creative, divergent thinkers stay organized and accountable, this hands-on role is for you. At Berklee, your work directly supports the next generation of creative leaders.

Requirements

  • 3–5+ years of progressive experience in project coordination, program operations, executive support, or high-level event logistics.
  • Practical proficiency with enterprise project-management software (e.g., Asana, Trello, Notion, Airtable) and core ecosystems (Google Workspace, MS Office, Mac OS).
  • Direct experience or a strong curiosity regarding how AI and automation tools can optimize modern workflow structures responsibly while maintaining privacy and data compliance.
  • Exceptional organizational clarity, a strict sense of accountability, and professional discretion.
  • You are someone who thrives when building order out of fast-moving, creative ambiguity.

Nice To Haves

  • A Bachelor's or Associate's degree is preferred, but equivalent professional experience is highly valued.

Responsibilities

  • Develop, track, and execute project workflows and timelines, proactively identifying bottlenecks, resource gaps, or scheduling conflicts.
  • Support lightweight agile or scrum-inspired practices (sprint planning, daily standups, and backlog tracking) to keep team goals moving forward with clear momentum.
  • Manage complex calendars for BEATL leadership. Coordinate agendas, space reservations, tech setups, and actionable follow-up items for internal and external partners.
  • Manage the end-to-end logistics for BEATL workshops, panels, artist visits, and industry convenings, including catering, AV setup, RSVPs, and run-of-show documentation.
  • Coordinate multi-point travel itineraries, flight/hotel bookings, and campus access for international guests, visiting artists, and staff.
  • Oversee departmental expenses, purchase card reconciliations, vendor onboarding, invoices, and purchase orders in lockstep with Berklee Finance and Accounting.
  • Serve as a central liaison across institutional wings, including Marketing, Advancement, Legal, HR, Facilities, and Academic Affairs to leverage collective resources.
  • Identify opportunities to deploy AI and modern automation tools to streamline scheduling, generate meeting summaries, optimize document tracking, and eliminate repetitive administrative tasks.

Benefits

  • Outstanding health and dental packages
  • a 403(b) retirement system with matching contributions
  • generous PTO
  • tuition assistance
  • a paid winter break to rest and recharge
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