Operations and Logistics Specialist
About The Position
Life Fitness / Hammer Strength is seeking an Operations and Logistics Specialist to support their Logistics and International Planning teams. This role involves a blend of data analysis and logistics operations, with approximately 50% analytical and 50% administrative/logistics responsibilities. The specialist will use multiple systems to generate reports and insights for managing logistics operations and international planning. They will collaborate across teams within Logistics and Operations, gaining a strong understanding of logistics and export processes. This position also acts as a key point of contact for inquiries regarding order entry, operations, and logistics, ensuring professional and efficient handling of escalations. The role includes tracking and reporting KPIs, identifying operational deficiencies, and contributing to process improvements to enhance departmental performance and reliability. This is a hybrid position based at the Global HQ in Rosemont, IL, with remote work on Mondays and Fridays, and in-office collaboration on Tuesdays, Wednesdays, and Thursdays.
Requirements
- Associate Degree or 2+ years Logistics / Exports / Supply Chain
- Ability to multitask in various disciplines in a fast-paced environment
- Very strong written and oral communication skills
- Extremely organized with strong customer service, analytical, interpersonal, and proven decision-making skills
- Advanced Level in Microsoft Office Suite (Excel, PP) required
Nice To Haves
- Oracle ERP and OBI systems preferred
Responsibilities
- Record and communicate KPIs by logging incidents and working with the supervisor for reporting metrics
- Create and maintain all digital ISO and process documentation for the International Planning Group/Transportation.
- Create/maintain reports and data as needed utilizing Excel, OBI and Oracle.
- Become the SME in all logistics processes
- Liaison between the business and IT when supporting Projects.
- Ensure prompt escalation of operational issues to management for resolution.
- Represent the Department in internal meetings and projects as needed.
- Responsible for training and mentoring the team.
- Manage time sensitive tasks. (QA holds, Item changes, Date moves, ATO scheduling)
- Order/Quote entry
- Complete Transactions needed in the system
- Processing of Drop ships, RMA and MIT’s as needed
- Attend Item meetings to become item expert for team.
- Maintain and improve the Latin America Order Form
- All other duties as assigned.
Benefits
- 401(k) savings plan with 4% employer match
- medical, dental and vision insurance
- parental, medical and military leaves of absence
- paid time off
- 12 paid holidays throughout the calendar year
- paid vacation days beginning at 13 days annually
- paid sick leave as provided under state and local paid sick leave laws
- company paid short-term disability
- optional long-term disability
- health savings account
- health care and dependent care reimbursement accounts
- employee and dependent life insurance
- supplemental life and AD&D insurance
- hospital indemnity
- identity protection
- legal services
- adoption assistance
- tuition assistance
- commuter benefits
- employee discounts
- employee assistance program that includes free counseling sessions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
