Operations and Financial Planning Specialist

Ameriprise Financial Services, LLC•Allentown, PA

4d•Onsite

About The Position

This in-office role supports client service, portfolio management, financial planning, and day-to-day operations at a growing financial advisory practice. The specialist works with advisors and other team members to prepare investment and financial-planning materials, support client relationships and account activity, maintain accurate records, and help improve operational efficiency while following firm policies and procedures. The position is onsite in Allentown, Pennsylvania.

Requirements

Bachelor’s degree or equivalent professional experience.
At least 3 years of experience in the financial services industry.
Experience in a financial advisory, wealth management, investment management, retirement planning, or brokerage environment.
Working knowledge of investment products, portfolio construction, and client service processes.
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities while maintaining exceptional attention to detail.
Proficiency with Microsoft Excel, Word, PowerPoint, Outlook, and Teams, and Salesforce CRM.
Ability to work onsite and commute to Allentown, Pennsylvania.

Nice To Haves

FINRA Series 7 license.
Series 63 and/or Series 66 license.
Series 65 license.
Life, Accident & Health Insurance License.
Variable Contracts License.

Responsibilities

Prepare preliminary portfolio recommendations and investment solutions for advisor review.
Research and develop portfolio and product recommendations aligned with clients’ goals, risk tolerance, and time horizon.
Support portfolio implementation, including account maintenance and trading-related functions.
Assist advisors with investment proposals and client presentations.
Help develop financial-planning recommendations and deliverables.
Create reports, analyses, and supporting documentation for client meetings.
Ensure planning and investment recommendations are documented and maintained.
Coordinate follow-up activities from financial-planning discussions and client reviews.
Communicate proactively with clients during the financial-planning and investment-management process.
Resolve client service requests and issues in a timely, professional manner.
Gather, review, and update client information to maintain accurate and current account records.
Prepare meeting materials, reports, and documentation for client review meetings.
Participate in client meetings as needed to provide operational, planning, or investment-related support.
Create charts, graphs, tables, and presentation materials for client meetings.
Generate portfolio summaries, performance reports, and investment analyses.
Maintain accurate data and documentation in the firm’s CRM and financial-planning systems.
Develop client presentations using Microsoft Office applications.
Collaborate with advisors, associate advisors, and paraplanners to support daily business operations.
Identify opportunities to improve operational efficiency and help maintain compliance with firm policies and procedures.
Manage administrative and operational tasks related to client accounts.
Perform additional duties and responsibilities as assigned.