Operations and Customer Quality Engineer II - (E2)

Applied Materials•Austin, TX

1d•$78,500 - $108,000

About The Position

Applied Materials is seeking an Operations and Customer Quality Engineer II, described in the role overview as a Factory First Response Engineer. The role identifies, assesses, and resolves quality issues affecting manufacturing operations, product quality, and business performance. It applies engineering, analytical, and problem-solving skills to investigate complex issues, evaluate risk, determine containment actions, and drive sustainable corrective actions. The engineer evaluates problems from technical and operational perspectives and makes data-driven decisions in a fast-paced manufacturing environment. The position is suited to a curious, technically strong person who can work through ambiguity, lead investigations, and connect individual quality events to broader process, product, or operational risks. The position is based in Austin, Texas. Travel is listed as 10% of the time, and relocation is not eligible. The role is full-time and regular. The posted salary range is $78,500 to $108,000. The company notes that selected candidates may also be eligible for bonus and stock awards, as applicable.

Requirements

Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, Industrial Engineering, Quality Engineering, or a related technical discipline.
At least 3 years of experience in manufacturing quality, supplier quality, reliability, product engineering, manufacturing engineering, or a related technical field.
Experience leading or supporting root cause investigations and corrective action activities.
Working knowledge of structured problem-solving methodologies such as 8D, Root Cause Analysis, DMAIC, A3, or similar approaches.
Experience evaluating product, process, material, or manufacturing-related quality issues.
Knowledge of quality systems, quality control principles, risk assessment methodologies, and continuous improvement practices.
Ability to analyze technical data and make decisions using multiple sources of information.
Experience interpreting engineering drawings, specifications, test results, and technical documentation.
Strong analytical, technical, and problem-solving skills.
Strong verbal and written communication skills.

Responsibilities

Investigate product, process, material, and manufacturing-related quality issues to identify root cause and determine effective corrective actions.
Assess quality risks and evaluate potential impacts to manufacturing operations, product performance, customer requirements, and business objectives.
Analyze quality, operational, manufacturing, and supplier performance data to identify trends, recurring issues, and emerging risks.
Develop and implement containment, corrective action, and preventive action strategies to protect manufacturing operations and improve product quality.
Use engineering drawings, specifications, reliability data, test results, and operational information to support technical investigations and decision-making.
Lead structured problem-solving activities to resolve complex quality and manufacturing challenges.
Evaluate nonconforming products, materials, and processes to determine appropriate disposition and risk mitigation actions.
Develop methods, processes, metrics, and reporting tools that improve visibility into quality performance and operational risk.
Drive continuous improvement initiatives focused on reducing defects, improving reliability, increasing manufacturing effectiveness, and preventing recurrence.
Support internal and external audits, qualification activities, and quality system compliance requirements.
Communicate technical findings, risk assessments, recommendations, and investigation outcomes to stakeholders and leadership.