Operations and Administration Manager
About The Position
North Suburban Legal Aid Clinic (NSLAC) is seeking an Operations & Administrative Manager to be the backbone of our organization, keeping systems running smoothly so our attorneys and advocates can focus on serving clients. The mission of NSLAC is to provide accessible, quality, equitable, free legal services in the areas of domestic violence, housing, and immigration to give low-income, at-risk community members access to justice and the opportunity to live productive and secure lives. NSLAC is an 11-year-old dynamic nonprofit with a collaborative culture and the goal of becoming the model legal aid organization focused on suburban communities. This role is ideal for someone who enjoys ownership, variety, and problem-solving. You’ll manage core office operations, oversee financial and administrative processes, coordinate technology and vendors, and directly supervise an Administrative Assistant. Your work will have a visible, daily impact on staff effectiveness, compliance, and client service. This role offers high visibility and autonomy, a meaningful mission, variety in tasks, and a focus on both people and systems.
Requirements
- Associate’s or Bachelor’s degree (or equivalent experience)
- 5+ years of experience in operations, administration, or nonprofit management
- Experience with QuickBooks (preferred), Microsoft Office, and cloud-based systems
- Bilingual Spanish/English preferred
- Comfort handling confidential financial and personnel information
Nice To Haves
- Legal or grant-funded environment experience a plus
Responsibilities
- Run daily office operations and vendor relationships
- Oversee accounts payable, billing, reconciliations, grant documentation, and audit prep
- Coordinate IT support, systems access, and staff onboarding
- Manage reception, phones, records, and front-office coverage
- Supervise the Administrative Assistant (Operations)
- Improve processes and maintain strong internal controls
Benefits
- Generous vacation policy including paid time off, sick leave, and paid holidays
- Employer paid health, dental, vision, life insurance, and 401(k)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
1-10 employees
