Operations and Administration Coordinator

Touro University New York•City of Middletown, NY

1d•Onsite

About The Position

Create, support, and execute administrative and operational functions—particularly those related to logistics—for the TouroCOM Department of Primary Care (PC), Simulation Program (SimP), and associated activities. This role focuses on coordination, organization, and day-to-day operational support of departmental programs, including assisting with educational activities and events. The position requires strong organizational skills, attention to detail, and the ability to effectively use Microsoft Excel and other software platforms. The individual must be comfortable learning and utilizing new systems and technologies to support program needs.

Requirements

Bachelor's Degree preferred. Associate's degree may be considered with significant related experience.
5 years of experience as Administrative Assistant, Coordinator, Manager role or similar.
Expertise and experience in systems such as Microsoft office (particularly Excel), Adobe, Canvas, ExamSoft, and LearningSpace.
General administrative duties required
Exceptional analytical, problem solving skills, collaboration and matrix management skills required
Demonstrated proficiency in communication (written and verbal) required
Expertise in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc), Adobe, Docusign, & Qualtrics
Expertise in simulation capture software systems (ex: Elevate learning space), academic software systems (such as examsoft) and computer hardware
Expertise in project management and organization
Strong analytical and organizational skills
Strong attention to detail
Ability to rapidly acquire proficiency in new software and computer programs
Able to work in fast paced, high-pressure testing environment
Adaptability and the ability to work with multiple Faculty and staff
Exceptional teamwork and communication skills
Reliability
Able to adapt and learn new programs and software as necessary
Expertise in ExamSoft, CAE LearningSpace, and Canvas
Expertise in Microsoft Word, Excel, Outlook, Powerpoint, OneDrive, OneNote, and Publisher
Proficiency in Docusign, Adobe Photoshop, After Effects, and Snagit

Responsibilities

Support the day-to-day operations of the Primary Care (PC) Department and Simulation Program (SimP)
Assist in the development of new processes and the enhancement of existing operations for PC and SimP
Programming, execution, and coordination of technological components related to Department courses, programs, clinical skills assessments (eg, OSCEs), and activities including but not limited to: Simulation capture software and hardware (eg, Elevate/LearningSpace), Educational and assessment platforms (eg, ExamSoft, associated laptops), Learning management systems (eg, Canvas), Microsoft Office
Coordinate operations of the PC Department and SimP
Assist in the preparation and production of materials for faculty, staff, and students
Provide basic training and support for educational and assessment technologies (eg, Canvas, ExamSoft, LearningSpace) for students and department employees
Create training materials for faculty, students, & staff
Format, proofread, and edit documents and presentations for clarity, consistency, and accuracy; collaborate with faculty to enhance materials
Coordinate and assist with events, trainings, and program activities
Order materials and maintain records of transactions, requisitions, and purchase orders
Execute purchasing and reimbursement and maintain records related to budgets and orders
Provide administrative coordination and/or support for: Simulation Program compliance, Policies, procedures, and ongoing Simulation Program accreditation needs, Simulation Program materials management
Assist and coordinate administration of practical exams, labs, and OSCEs
Participate in special projects as directed
Records student grades and attendance in Excel document or other database
Occasional flexible hours to accommodate OSCEs and other programs