Intern - Operations Analyst

GM Financial•Fort Worth, TX

2d•Hybrid

About The Position

GM Financial is the wholly owned captive finance subsidiary of General Motors, headquartered in Fort Worth, and a global provider of auto finance solutions with operations in North America, South America, and Asia Pacific. The company offers retail financing and lease programs to customers and commercial lending products to auto dealers. Its stated purpose is to pioneer innovations that move and connect people to what matters. The Operations Analyst intern gains hands-on experience in operations analytics by supporting reporting, data analysis, and process-improvement initiatives that inform business decisions. The intern analyzes operational data and performance trends, prepares reports and presentations, validates data accuracy, and works with business partners to identify efficiency opportunities and develop actionable recommendations. The 11-week program runs from May 26 through August 6, 2027, and includes executive and peer networking, independent and team project experiences, philanthropic activities, career development, and the opportunity to apply for full-time career positions. The work environment is flexible hybrid, with three days a week in the office on Tuesday, Wednesday, and Thursday. GM Financial does not provide immigration-related sponsorship for this role, including sponsorship or other company support for work authorization.

Requirements

Must be a current student pursuing a bachelor's degree or higher from an accredited college or university, with at least one semester remaining when the internship starts.
Minimum 3.0 GPA on a 4.0 scale.
Strong analytical, quantitative, problem-solving, and critical-thinking skills.
Strong written and verbal communication skills, including the ability to communicate findings and present information clearly.
Detail-oriented, with the ability to prioritize multiple tasks and meet deadlines.
Ability to work independently and collaboratively in a team environment.
Ability to use AI tools, such as Microsoft Copilot, to support daily work.
Skills in evaluating AI outputs for accuracy, compliance, and bias.
Understanding of responsible AI use, including ethics and data protection.

Nice To Haves

Junior or senior classification preferred.
Exposure to Power BI, Databricks, SQL, Python, or other reporting and data-analysis tools preferred.
Preferred majors include Business Analytics, Data Analytics, Data Science, Finance, Statistics, Mathematics, Information Systems, Business, or a related field.
Experience integrating AI into workflows to improve efficiency or insights.
Familiarity with AI-assisted research, summarization, and content generation.

Responsibilities

Assist with developing and maintaining operational reporting and analysis to support business needs and decision-making.
Analyze operational data, trends, processes, and performance metrics to identify insights and improvement opportunities.
Support scheduled and ad hoc reporting and data requests for business partners.
Conduct data and business analysis using data-mining, spreadsheet, and reporting tools.
Apply data analysis and validation practices to help ensure reporting is accurate and reliable.
Assist with projects supporting new reporting, analytics, and process-improvement initiatives.
Develop and maintain an understanding of relevant data and information resources.
Analyze current business processes and help identify opportunities for increased efficiency or improved performance.
Summarize findings and develop clear, concise, actionable recommendations.
Prepare reports, presentations, and analytical materials to communicate findings to team members and business leaders.
Maintain status on assigned projects and proactively communicate progress, risks, and needs to the team.
Collaborate with business partners and team members on analytical projects and information requests.
Perform other duties as assigned.
Conform with all company policies and procedures.