Intern - Operations Analyst

GM Financial•Fort Worth, TX

3d•Hybrid

About The Position

GM Financial is the wholly owned captive finance subsidiary of General Motors and a global provider of auto finance solutions, with operations in North America, South America, and the Asia Pacific region. Its products include retail financing and lease programs for customers, as well as commercial lending products for dealers. The Operations Analyst internship is an 11-week program running May 26–August 6, 2027. Interns receive work experience, executive and peer networking opportunities, independent and team project experiences, philanthropic activities, career development, and the opportunity to apply for full-time career positions. The role supports operational reporting and analysis, data-driven decision-making, and process-improvement initiatives. It is based in a flexible hybrid environment with three days per week in the office. Compensation is described as competitive pay.

Requirements

Must be a current student pursuing a bachelor's degree or higher from an accredited college or university, with at least one semester remaining upon the start of the internship.
Minimum 3.0 GPA on a 4.0 scale.
Strong analytical, quantitative, problem-solving, and critical-thinking skills.
Strong written and verbal communication skills, including the ability to communicate findings and present information clearly.
Detail-oriented, with the ability to prioritize multiple tasks and meet deadlines.
Ability to work independently as well as collaboratively in a team environment.
Ability to use AI tools (e.g., Microsoft Copilot) to support daily work.
Skills in evaluating AI outputs for accuracy, compliance, and bias.
Experience integrating AI into workflows to improve efficiency or insights.
Familiarity with AI-assisted research, summarization, and content generation.
Understanding of responsible AI use, including ethics and data protection.

Nice To Haves

Preferred majors include Business Analytics, Data Analytics, Data Science, Finance, Statistics, Mathematics, Information Systems, Business, or a related field.
Junior or Senior classification preferred.
Exposure to Power BI, Databricks, SQL, Python, or other reporting/data-analysis tools preferred.

Responsibilities

Assist with developing and maintaining operational reporting and analysis to support business needs and decision-making.
Analyze operational data, trends, processes, and performance metrics to identify insights and opportunities for improvement.
Support scheduled and ad hoc reporting and data requests for business partners.
Conduct data and business analysis using data mining, spreadsheet, and reporting tools.
Apply data analysis and validation practices to help ensure reporting is accurate and reliable.
Assist with projects supporting new reporting, analytics, and process-improvement initiatives.
Develop and maintain an understanding of relevant data and information resources.
Analyze current business processes and help identify opportunities for increased efficiency or improved performance.
Summarize findings and develop clear, concise, and actionable recommendations.
Prepare reports, presentations, and analytical materials to communicate findings to team members and business leaders.
Maintain status on assigned projects and proactively communicate progress, risks, and needs to the team.
Collaborate with business partners and team members on analytical projects and information requests.
Perform other duties as assigned.
Conform with all company policies and procedures.