Operations Analyst
About The Position
The Operations Analyst performs energy accounting checkouts and provides general support to Gridforce teams, including office management, project management, operations, training, and compliance. The position is based in an office environment in Downtown Houston, Texas, and involves some travel to data centers across Texas. The role follows a typical Monday–Friday schedule during normal business hours, with possible off-hours calls during emergencies because Gridforce operates 24/7. The Operations Analyst reports to the Business Operations Supervisor and works closely with other Gridforce teams. Employees participate in the Fitness for Duty Program, including a post-offer physical examination and drug screening and post-employment random drug screening. Smoking is extensively restricted in and around the facility. Employees are expected to work safely, follow company safety rules and procedures, and meet customer needs.
Requirements
- High school diploma or equivalent.
- At least 3 years of experience with data analysis.
- Strong verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Strong Microsoft Office skills and knowledge of the Microsoft Office suite.
- Good organizational and time-management skills.
- Ability to work as a team player, eagerness to learn, and a positive attitude.
- Ability to sit for long periods and handle extended screen time.
- Ability to travel to various data centers across Texas.
- Participation in the Fitness for Duty Program, including post-offer physical examination and drug screening and post-employment random drug screening.
- Ability to respond to off-hours calls during emergencies.
Nice To Haves
- Working knowledge of electric generation, transmission, origination, or trading.
Responsibilities
- Perform daily, weekly, monthly, and annual NERC inadvertent energy checkouts with customers and counterparties using multiple systems across different time zones.
- Perform monthly reserve-sharing-pool event checkouts for energy volumes and issue invoices to appropriate entities on behalf of clients.
- Collect and compile NERC compliance evidence to support compliance with federal regulatory requirements.
- Support internal and external project management, including meeting coordination, task assignments, and follow-ups with resources.
- Procure hardware and software for customer and internal projects.
- Oversee vendor and contractor onsite maintenance activities for NERC CIP physical security systems and life-support equipment.
- Support staff and project onboarding activities.
- Maintain NERC and organizational documents on SharePoint.
- Meet customer and coworker needs by completing work correctly and safely, and follow NAES safety rules and procedures.
Benefits
- Career development and training opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
