Operations Analyst

National Air Cargo Group Inc•Orlando, FL

just now•Onsite

About The Position

The Operations Analyst provides administrative support to ensure the accuracy of all flight operational records and reports. This role involves retrieving, auditing, and archiving flight release paperwork and supporting documentation. The analyst will audit data entered into company systems for accuracy, make necessary corrections, and enter physical records into the computer system. A key part of the role is interpreting raw data into usable feedback and applications, performing data discovery, analysis, and modeling, and organizing data files for easy retrieval. The position requires generating reports, analyzing data for operational improvements and decision-making, and identifying data patterns. The analyst will also recommend solutions based on business needs, create reports, dashboards, and visualizations, and reconcile operations-related expenses. Ensuring compliance with company policies, procedures, and Federal Aviation Regulations is crucial. The role also involves reporting documentation irregularities, recommending procedural improvements, and assisting with shipping needs.

Requirements

High School Diploma or General Education Development (GED) Diploma
3 years of data analysis skills and using data analysis tools such as Power BI and Tableau required.
Must be able to have attention to detail, computer proficiency, organization, time management, and data validation skills.
Exceptional communication skills
Must read and write English fluently.
Proficient with Microsoft Office programs such as Excel and PowerPoint.
Able to work in a team environment.
Regular attendance and/or punctuality is a must
Ability to pass a ten-year background check and criminal history records check.

Nice To Haves

Aviation education and experience in the aviation industry preferred.

Responsibilities

Retrieves, audits, and archives Flight Release paperwork and all supporting documentation.
Audits data entered in company systems to ensure accuracy, and make corrections and entries as required.
Capability of entering physical records into a computer system.
Interpret raw data and turn it into usable feedback and applications.
Perform data discovery, analysis and modeling.
Organize and manage data files to ensure easy retrieval and access.
Generating reports and analyzing data to gain insight to improve the operation and inform decision making.
Finding and analyzing data patterns.
Analyze business needs and recommend relevant solutions including policy, process, or system improvements.
Create reports, dashboards and visualizations to help others understand business performance.
Conducts reconciliation of operations-related expenses to ensure proper allocation and accuracy of expenses conveyed to accounting.
Ensure operations records are audited, filed, and maintained in accordance with Company policies and procedures to ensure compliance with related Federal Aviation Regulations.
Reports documentation irregularities to Supervisor and/or OCC management.
Provides recommendations to improve procedures and processes.
Assists with SOC-required shipping needs.
Performs other duties as assigned.