Operations Analyst - Year Up

Bank of AmericaChicago, IL
$25 - $33Onsite

About The Position

This job is responsible for analyzing the day-to-day issues, researching, and providing resolution for various issues identified within a business unit. Key responsibilities include supporting defined procedures, routine analytics, and creating reports and completing exception processing. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Requirements

  • Attention to Detail
  • Customer and Client Focus
  • Monitoring, Surveillance, and Testing
  • Process Performance Management
  • Research
  • Adaptability
  • Business Analytics
  • Critical Thinking
  • Reporting
  • Written Communications
  • Data Management
  • Policies, Procedures, and Guidelines Management
  • Process Design
  • Process Effectiveness
  • Strategic Thinking
  • Must be a current Year Up intern at Bank of America

Responsibilities

  • Assists with coordination of implementation for products, services, and operational solutions
  • Supports the design, documentation, implementation, and monitoring of new products and services
  • Provides guidance regarding procedural, technical, and operational changes
  • Expands business products knowledge within operations environment
  • Builds network by developing relationships with partners and teammates
  • Inspects data to identify issues and trends
  • Collects and interprets data to validate operational processes

Benefits

  • access to paid time off
  • resources and support to our employees
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