Operations Analyst, Wealth Management

Aprio•Atlanta, GA

14h

About The Position

Aprio is seeking an Operations Analyst to join its Wealth Management Operations team. The role owns the day-to-day execution of the client account lifecycle and advisory fee billing cycle, ensuring accounts are established accurately, billing runs on time, and exceptions are researched and resolved with documented recommendations. The Operations Analyst partners with wealth management advisors and client service teams to deliver accurate, timely results each billing period. The position is suited to an operations professional with wealth management or RIA experience who values precision, process ownership, and repeatable, audit-ready work. It includes maintaining account records across portfolio accounting and CRM platforms, running billing processes and reconciliations, investigating exceptions, maintaining procedures and control evidence, operating and testing Python-based tools, and supporting a Salesforce Financial Services Cloud migration. Aprio describes itself as a Top 20 CPA and advisory firm with 40 U.S. office locations, international office locations, and more than 3,200 team members speaking more than 60 languages. The company promotes growth opportunities, a collaborative culture, and a flexible working environment that may include remote and hybrid options.

Requirements

Two or more years of experience in wealth management, RIA, broker-dealer, custodian, or fund administration operations.
Hands-on experience with advisory fee billing or account onboarding at a firm using a portfolio accounting system.
Advanced Excel skills, including lookups, pivot tables, and reconciling data sets that do not initially agree.
Demonstrated accuracy against fixed, recurring deadlines.
Clear written communication skills sufficient for advisor-facing correspondence.

Nice To Haves

Experience with portfolio accounting and CRM platforms such as Orion, Salesforce, Practice Engine, Tamarac, Envestnet, Addepar, or Black Diamond.
Familiarity with custodial platforms such as Schwab Advisor Center or Fidelity Wealthscape.
Familiarity with Form ADV, advisory fee billing requirements, or an RIA control environment.
Comfort with or interest in tools such as Copilot, Claude, GPT, Python, SQL, or Power Query.
Experience supporting a platform migration or firm integration.
Bachelor's degree in finance, accounting, business, or a related field, or equivalent working experience.

Responsibilities

Set up clients, households, registrations, and accounts across portfolio accounting and CRM platforms, maintaining data accuracy and consistency between systems.
Process account closings and terminations, including final fee treatment and status hygiene.
Maintain account attributes used for billing, including fee schedules, billing groups, and custodian flags.
Perform first-line quality control on new account data, including naming conventions, contact information, household grouping, and client category classification.
Validate new and changed account records against source documentation and resolve missing or conflicting data before it affects billing or reporting.
Monitor daily account and household exception reports for orphaned registrations, duplicate records, and accounts that fail readiness controls.
Run the advisory fee billing cycle, including pre-bill review, cash adequacy checks, fee calculation review, custodial fee submission, and post-submission reconciliation.
Review billing month over month at the household and account level and explain material variances before releasing the cycle.
Research fee exceptions, including partial-period billing, terminated accounts, manual adjustments, non-billable assets, and cash shortfalls; document final treatment before release.
Prepare per-advisor billing review packages and respond to advisor questions about fee outcomes.
Maintain a forward billing calendar for monthly and quarterly deadlines, off-cycle adjustments, and dependencies requiring advisor or accounting input.
Track recurring billing exceptions and identify trends to support control improvements or automation requirements.
Serve as the first point of contact for advisor and service team questions about account setup, terminations, and fees.
Investigate discrepancies between systems and document their causes and resolutions.
Identify recurring inquiries and data-break patterns, and surface opportunities for training, workflow improvements, or upstream data-quality corrections.
Escalate issues with a recommendation and supporting evidence.
Maintain current standard operating procedures and checklists for recurring processes.
Run Python-based operational tools in production, test enhancements, and contribute business requirements based on data findings.
Support Salesforce Financial Services Cloud migration workstreams, including household hierarchy, account structure, billing workflow mapping, and data validation.
Maintain recurring control evidence, exception logs, and reconciliation support so processes can be reproduced and reviewed.

Benefits

Medical, dental, and vision insurance starting on the first day of employment.
Flexible Spending Account and Dependent Care Account.
401(k) with profit sharing.
9+ holidays and discretionary time off structure.
Parental leave for primary and secondary caregivers.
Tuition Assistance Program and CPA support program with a cash incentive upon completion.
Discretionary incentive compensation based on firm, group, and individual performance.
Incentive compensation related to origination of new client sales.
Wellness program.
Flexible working environment, including remote and hybrid options.
Competitive compensation.
Industry-leading benefits and a flexible work environment intended to support work/life balance.