Operations Analyst - US Government Security

Palantir Technologies•Washington, DC

1d•$70,000 - $125,000

About The Position

As an Operations Analyst supporting Palantir’s US Government teams, you help keep projects moving by tracking and stabilizing work, removing roadblocks, owning operational outcomes, and anticipating team needs. The role spans varied responsibilities, including managing a classified facility and vendors and scoping process-improvement initiatives. It calls for a first-responder mindset, systems thinking, comfort finding order in ambiguity, strong communication, attention to detail, and a focus on getting things done. You will work on a high-accountability, high-expectation team that emphasizes shared success and continuous improvement through feedback. The position requires a Secret-level or higher US security clearance, experience in desktop or user support in a fast-paced classified environment, residence within 60 minutes of the office, and the ability to travel 10–25%. The estimated salary range is $70,000–$125,000 per year. Total compensation may also include restricted stock units, a sign-on bonus, and other potential future incentives. Benefits include insurance coverage, commuter benefits, relocation assistance, paid time off and holidays, leave programs, parental and family-building support, and a 401(k) plan.

Requirements

US security clearance at the Secret designation or above.
Experience in desktop or user support in a fast-paced classified environment.
Must reside within 60 minutes of the office.
Ability to travel 10–25%.
Experience managing COMSEC equipment.
Ability to maximize organizational efficiency in a fast-paced environment.
Problem-solving ability while navigating differing viewpoints and remaining open to new ideas and potential failures.
Logical, methodical troubleshooting approach with a commitment to resolving root causes.
Ability to learn new skills and technologies, develop effective solutions, and understand, translate, and communicate technical concepts.
Sound judgment and ability to recognize and quickly mitigate inefficiencies.
High attention to detail, including maintaining accurate records and tracking project metrics.

Responsibilities

Serve as the first responder for technical and non-technical issues, troubleshooting and resolving challenges.
Manage facility operations, including desk configurations, IT setups, HVAC, and COMSEC, coordinating with internal teams and external vendors.
Support team and project delivery by identifying and reducing bottlenecks, blockers, and friction.
Create and implement processes or tools to reduce friction and use resources effectively.
Work with Palantir stakeholders to identify process gaps, scope projects and initiatives, and deliver results on time, within budget, and to a high-quality standard.
Develop expertise to cover critical gaps or support important efforts and projects, internalize feedback, and invest in personal growth.

Benefits

Medical, dental, and vision insurance for employees and eligible dependents
Voluntary life insurance
Basic life, AD&D, and disability insurance
Commuter benefits
Relocation assistance
Take-what-you-need paid time off
Two weeks of paid time off at the end of each year, subject to team and business needs
10 paid holidays
Leave of absence program, including time off for military service and medical events
Paid leave for new parents
Subsidized backup care for parents
Fertility and family-building benefits, including adoption, surrogacy, and preservation
Stipend for expenses associated with a new child
401(k) plan
Restricted stock units, sign-on bonus, and other potential future incentives may be included in total compensation