Operations Analyst

MicroStrategyTysons, VA

About The Position

The Operations Analyst is responsible for driving meaningful change in the business by performing thoughtful analyses of our operational processes, generating creative strategic initiatives, and support for compensation programs within the organization. This role combines analytical skills with administrative responsibilities to ensure that compensation and commission plans are aligned with the organization’s strategic objectives and operational needs.

Requirements

  • Bachelor's degree, preferably operations, engineering, finance, economics, or other analytical field
  • 1-2 years of related experience
  • Robust analytical skill-set, Excel proficiency required
  • Deadline driven, self-motivated, organized and able to multi-task
  • Solid team player with ability to influence
  • Strong verbal, written and presentation skills are important
  • Strong business acumen and understanding of operational and financial reporting methods.

Nice To Haves

  • experience with Strategy or other BI tools not required but a positive
  • Experience and familiarity of the business intelligence analytics industry a positive
  • Experience with Xactly or comparable compensation management software a positive

Responsibilities

  • Provide Worldwide Sales & Services with operational support through analyses including but not limited to forecasting, margin optimization, pricing, and worldwide selling patterns
  • Partner with Human Resources to ensure new employees are set up in Xactly Incent with the correct role, quota, rates and permissions
  • Collaborate with sales leadership and operations teams to establish and distribute sales quotas, participate in rolling out new plans at the start of each fiscal year, including plan and systems design, training, and updating policies and processes
  • Generate and present regular reports on commission payouts, performance metrics, and trends
  • Maintain the integrity of Salesforce data by performing regular audits, monitoring data input, and ensuring data accuracy
  • Understand basic booking/order processing issues related to license, services and maintenance
  • Develop relationships and processes with Sales, Consulting, HR, Finance and Operations to execute the operational priorities
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