Operations Analyst UAT

Itero Group•Sterling, VA

About The Position

Itero Group is seeking a Mid-Level UAT / Operations Analyst to support User Acceptance Testing (UAT) for a loan application system upgrade. This is a hands-on testing role supporting the Operations team and requires prior experience testing loan applications or loan origination systems. The analyst will work alongside a senior UAT resource who will help establish the testing approach, organize test cases, and provide cross-training. The Mid-Level Analyst will then become a primary execution resource responsible for creating and executing test cases, validating functionality through the front-end/GUI, documenting testing evidence, and identifying appropriate data sets and loans for specific test scenarios.

Requirements

  • 5–8 years of relevant professional experience.
  • Prior testing experience with loan applications or loan origination systems is required.
  • Hands-on experience executing UAT through a front-end/GUI, including entering loans and validating functionality and results.
  • Solid UAT experience, including creating test cases, executing tests, capturing evidence, documenting defects, and performing retesting.
  • Experience within financial services, banking, credit union, or a similar environment.
  • Strong Microsoft Excel skills and experience working with data sets.
  • Ability to translate business requirements into executable test cases.
  • Strong organizational, analytical, documentation, and communication skills.

Nice To Haves

  • Experience supporting a loan application or loan origination system upgrade, conversion, or modernization initiative.
  • Experience with Power BI to identify loans or data populations containing specific attributes needed for testing.
  • Experience with Power Query.
  • Familiarity with Salesforce; advanced Salesforce expertise is not required.

Responsibilities

  • Create, document, maintain, and execute UAT test cases for a loan application system upgrade.
  • Perform hands-on testing of loan applications or loan origination systems through a front-end/GUI.
  • Enter and process loans and validate functionality and expected results.
  • Test upgraded functionality against business and operational requirements.
  • Execute regression and end-to-end testing of impacted functionality.
  • Capture and maintain appropriate test evidence, results, defects, and retesting documentation.
  • Work with a senior UAT resource to organize the overall testing approach and test-case structure.
  • Become a primary hands-on UAT execution resource following onboarding and cross-training.
  • Use Excel to organize, analyze, reconcile, and validate testing data.
  • Identify appropriate loans and sample data sets needed for specific test scenarios.
  • Use Power BI and/or Power Query, where applicable, to identify records containing required data elements for testing.
  • Work closely with Operations, business SMEs, technology teams, and other stakeholders to investigate issues and validate fixes.
  • Support additional Operations activities related to the system upgrade as needed.

Benefits

  • Medical (BC-BS), dental, and vision plans
  • Generous PTO
  • Paid holidays
  • Increasing PTO based on years of service
  • 401(k) plan with company match and auto-enrollment
  • Short-term and long-term disability
  • Life insurance
  • AD&D insurance
  • Voluntary benefits including pet insurance
  • Student loan assistance up to $1,000 annually
  • FSAs
  • HSAs
  • Wellness programs
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