Operations Analyst - Trust Distributions

KeyBankBrooklyn, OH
Hybrid

About The Position

Trust Distributions is responsible for acting on the instructions of the Trust Administrator in Key PrivateBank and Wealth Management to effect and coordinate distributions over the life cycle of the trust. The analyst has responsibility to read the governing trust and custody documents and evaluate the legitimacy and appropriateness of the distributions being requested from the trust. The analyst is responsible to ensure that all required authorization documentation is in place to allow the distribution to take place, as well as ensuring that any tax, court accounting, probate administration and IRA compliance ramifications of the distribution are understood and properly addressed.

Requirements

  • Four year degree in Business or Finance OR equivalent work experience
  • Excellent verbal and written communication skills
  • Proven analytical and quantitative ability
  • Strong decision-making skills
  • Able to prioritize effectively
  • Proven experience and success in a team environment
  • Strong problem resolution skills
  • Excellent organizational skills
  • Proven ability to demonstrate the Key Values
  • Ability to learn detailed processes quickly and function independently with limited supervision
  • Strong peer leadership skills

Responsibilities

  • Review and interpret trust and custody legal agreements to determine whether specific distributions are permitted under the document.
  • Complete the most complex distributions proficiently, according to department procedure and in accordance with Service Level Agreements.
  • Specifically, complete all processes for the following types of distributions: Gifts, revocations, birthday/anniversary distributions, miscellaneous distributions, death distributions, estate distributions, including all with single or multiple beneficiaries and with complex provisions.
  • Prepare income and principal cash allocations, or other schedules as required to complete the processing.
  • Construct appropriate and professional communications to beneficiaries and/or clients as required by the procedures for the distribution. Communications may be oral or written and must reflect positively on Key.
  • Coordinate transfer of assets, charging of fees and reserving cash for payment of taxes and other expenses.
  • Process online cash transactions and creation of distribution instructions.
  • Provide excellent service to the Relationship Team in completing all processes.
  • Meet performance objectives for accuracy and timeliness in completing distributions.
  • Actively participate in department projects and efforts to increase efficiency and improve service.
  • Contribute ideas for improvement appropriately.
  • Participate in training of new employees or employees learning new functions.

Benefits

  • Eligibility for incentive compensation which may include production, commission, and/or discretionary incentives.
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