Operations Analyst, International Trade Settlements

TD Bank•Lake Mary, FL

4d•Onsite

About The Position

TD Securities is looking for an Ops Analyst II to join their International Settlements team based in Lake Mary, Florida. This role ensures all requirements are met for the successful settlement of foreign broker dealer transactions. The Operations Analyst/Specialist II TDS coordinates and executes projects primarily focused on the continuous improvement of Operations and/or the attainment of organizational objectives. The Operations Analyst/Specialist II TDS assists Operations management in identifying opportunities for process improvements, analyzes options (including software, workflow changes, training needs, and procedure modification), and presents recommendations and implements change.

Requirements

BS/BA degree and/or 5+ years of relevant work experience.
Knowledge of Broker Dealer Operations with a focus on Equity Transactions
FX and Wire Transactions
Broadridge Systems – GLOSS & BPS
SWIFT
Books and Records Balancing
Proficient in Office 365 suite including Excel and Outlook
Ability to identify, escalate, and resolve problems/issues.
Ability to communicate professionally through effective verbal and written skills.
Demonstrates efficient time management skills and critical thinking.
Demonstrates organizational skills and a strong attention to detail.
Ability to multi-task and prioritize tasks.
Ability to work in a team environment.
Ability to meet deadlines and work under pressure.
Proactive and self-starter who is goal oriented.
Bachelor's degree, or specialized training / equivalent work experience
5+ years related experience
Successful project management skills and ability to work independently
Proven ability to relate technical solutions to operational issues
Proven verbal and written communication skills
Excellent in operating computer applications with specific focus on data retrieval and research including CMOD
Solid understanding of data analysis techniques and methodology
Proficient in Monarch, Access and Excel, proven knowledge of PowerPoint and Word

Responsibilities

Work with a team of operations employees to facilitate the daily settlement of foreign broker dealer transactions while mitigating risk.
Cross-train in several areas of the department to have a diverse skill set and comprehensive understanding of business flows.
Review and resolve transaction breaks.
Develop relationships with applicable members of Operations, Trading, vendors, Internal and External Auditors, Governance & Control, and Technology to ensure partnership and efficient operation and coordination.
Performs more complex operational analysis within the Loss Analytics department.
Works independently and works with the Management team in making decisions on policy and procedure changes.
Develops recommendation and coordinates the implementation of new procedures.
Disseminates analyzed findings and makes recommendations to Management pertaining to system configurations and/or process changes.
Manages through to completion on assigned projects including identifying project requirements, gathering information, developing an approach, executing the project and ensuring communication occurs across functional areas.
Projects could involve standardization, conversion, productivity, service quality or other strategic issues or documentation related to these areas.
Leads capacity analysis for Fraud software to determine appropriate staffing levels.
Collects and analyzes pertinent information and data pertaining to fraud committed against TD Bank.
Conducts detailed statistical analysis involving fraud loss and check card data and correlate to Fraud Management applications/processes to determine department effectiveness.
Completes ad-hoc reporting and analysis requests from Management including data collection.
Considered a subject matter expert for Operations processes and acts as a resource for resolving technical or operational issues.
Identifies opportunities and presents solutions for process improvements, including streamlining functions, resolving processing problems and improving service quality.
Develops solutions in conjunction with work teams and management and then coordinates implementation.