OPERATIONS ANALYST II - 73001196
About The Position
This is a Computer Support Tech I - Operations Analyst II position in the General Tax Administration Program's, Business Technology Office, Solutions Support Unit. The incumbent serves as the liaison between telecom vendors and GTA on purchases and issues with cellular devices. The incumbent also monitors and tracks the agencies issued cell phones and air cards assigned to program personnel, serves as gatekeeper for all VPN accounts for GTA by requesting accounts and maintains records of accounts, and monitors terminations by monthly reports to submit removal of accounts and track the return of cellular equipment. The incumbent will assist in making travel arrangements and preparing travel reimbursement in the Statewide Travel Management System for Solution Support staff. The incumbent will also be performing administrative functions in support of the Manager, such as developing agendas, creating reports, and time management.
Requirements
- Currently employed with the Florida Department of Revenue.
- Two years of administrative, secretarial, or staff assistant work experience.
- Two years of experience in the Department of Revenue's purchasing program.
- Experience in the Department of Revenue's inventory system.
- Experience using Microsoft Office Suite.
Responsibilities
- Serve as the liaison between telecom vendors and GTA on purchases and issues with cellular devices.
- Monitor and track the agency's issued cell phones and air cards assigned to program personnel.
- Serve as gatekeeper for all VPN accounts for GTA by requesting accounts and maintaining records of accounts.
- Monitor terminations by monthly reports to submit removal of accounts and track the return of cellular equipment.
- Assist in making travel arrangements and preparing travel reimbursement in the Statewide Travel Management System for Solution Support staff.
- Perform administrative functions in support of the Manager, such as developing agendas, creating reports, and time management.
Benefits
- career training
- tuition waivers
- paid vacations
- insurance
- retirement programs
- health insurance
- life insurance
- paid sick and personal leave
- 10 paid holidays annually
- retirement savings
- vision and dental insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
