OPERATIONS ANALYST I

State of Florida • Tallahassee, FL

5d • Onsite

About The Position

The purpose of the Operations Analyst I is to provide comprehensive operational support for Central Office functions by coordinating work orders, facilitating communication, managing mailroom and printing services, and assisting with fleet and special projects to ensure efficient and safe workplace operations. This position is not a telework position and is required to report to the FDC office in the area it serves.

Requirements

• Must possess a valid Florida Driver License.
• Must possess a high school diploma or its equivalent.
• Must have the ability to lift 45 lbs. on a regular basis.

Nice To Haves

• Proficiency in using Adobe software for printing tasks.
• Prior experience in managing work orders.
• Experience in handling mail/package transport, sorting, opening, and distributing incoming mail/packages.
• Skilled in using MFDs, plotters, and printers to process large print requests efficiently and accurately.

Responsibilities

• Assists in scheduling and completion of work orders for all Central Office program areas by the Central Office inmate work squad; independently communicates courteously and effectively with all affected parties of inmate work squad projects.
• Submits and ensures completion of work orders and janitorial requests, escalates hazardous environments, and analyzes data for trending issues.
• Completes large volume copy and print and plotter requests and assists with the maintenance and servicing of multi-function printers and copiers.
• Supports daily mail/package transport and mailroom operations, including receiving, sorting, opening, and distributing incoming mail/packages.
• Assists with Central Office fleet issues and special projects.

Benefits

• Paid vacation, sick leave, and holidays.
• Comprehensive health insurance and life insurance with accidental death and dismemberment benefits.
• Supplemental Dental, Vision, Life, Disability and Hospitalization insurance.
• Tuition-Free college courses.
• Retirement Plans with the Florida Retirement System: Pension Plan (Traditional Retirement Pension Plan), Investment Plan (401(K)-Type Retirement Plan), Deferred Retirement Option Program (Drop), Deferred Compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED