Operations Analyst I (5204) Administration & Analysis

Septa • Philadelphia, PA

1d • Onsite

About The Position

The Southeastern Pennsylvania Transportation Authority (SEPTA) is seeking to hire a candidate for our Operations Analyst I (5204) Administration & Analysis position. This role is responsible for performing entry-level administrative, data analysis, and financial assignments for the Operations Division. The position will involve collaboration with other analysts and may include some oversight of co-op students and interns. SEPTA is a large transportation system serving a wide region and is recognized for its innovation and community impact.

Requirements

• Bachelor’s degree in business administration, data analytics, finance, or related field.
• Must possess knowledge of Microsoft Office Suite.
• Must possess basic understanding of data visualization tools including but not limited to Power BI.
• Must possess excellent verbal and written communication skills.

Responsibilities

• Prepares and monitors weekly and monthly reports, both financial and statistical.
• Collaborates with team members to collect and analyze data.
• Visualizes data with charts, graphs, infographics, and/or basic dashboards.
• Establishes basic key-performance indicators to measure the effectiveness of business decisions and service delivery.
• Processes information in conjunction with other Operations analysts.
• Drafts presentations for senior staff members.
• Identifies and recommends process improvements to enhance operational efficiency.
• Contributes to the development and documentation of standard operating procedures.
• Coordinates project activities and communicates updates to stakeholders.
• Assists in the development and delivery of training programs for staff members.
• Performs other duties as required.

Benefits

• Comprehensive Healthcare Coverage – Medical, prescription, dental, and vision plans with little to no employee premiums.
• Retirement Security – Participate in a Defined Benefit Pension Plan and a 457B Deferred Compensation Plan.
• Work-Life Balance – Enjoy paid parental leave, generous vacation time, and paid holidays.
• Employee Wellness – Access wellness programs and resources.
• Invest in Your Growth – We offer tuition reimbursement.
• Student Loan Assistance – Positions qualify for the Public Service Loan Forgiveness (PSLF) program.
• Free Travel Perks – Receive a FREE SEPTA Transportation Pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees