Operations Analyst I, IPC Reconciliation

SEI•Upper Providence Township, PA

1d•Hybrid

About The Position

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Institutional Private Client (IPC) team. Our primary goal is to provide exceptional administration servicing for our clients’ assigned alternative investment funds, mutual funds, or ETFs. This is an entry level position, where training and support will be provided. As an operations analyst, you will ensure the reconciliation of custodial and prime broker accounts are accurate. In the reconciliation function, you will be working closely with Account Administration, Trade Settlement, and Client Service teams to understand the client’s portfolio and fund structure as well as to ensure all required deliverables are complete. To do this, you will perform various types of reconciliations to ensure that data is accurate and client service expectations are met. As the official books and records for our clients, you will be responsible for researching, escalating, and clearing all outstanding cash and security differences while ensuring all postings to our accounting system are accurate. Additionally, you will coordinate the documentation of processes and procedures relating to individual client needs. You will communicate with appropriate internal teams or client teams to resolve open issues and questions, get in touch with internal technology support and vendor support when needed to resolve any production issues or system support queries. We want you to succeed and look for future solutions! Through attending and participating in various IMS and corporate professional development sessions, you will acquire the tools to identify processes across the division and organization. You will have the opportunity to partner with a diverse team and grow your career.

Requirements

BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent experience.
Intermediate skills in Microsoft Excel.
The self-motivation and drive to complete multiple client objectives without sacrificing excellence or quality.
Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
Strong customer service skills as you will be communicating daily with internal and external clients.

Nice To Haves

Internship experience preferred.
An aim to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
Collaboration with internal and external stakeholders.
Flexibility to change with client needs.
Positivity and supportive approach in assisting both colleagues and clients and the ability to work in team environment.
Curiosity, critical thinking and attention to detail.
Embody SEI Values of courage, integrity, collaboration, inclusion, connection and fun.

Responsibilities

Perform various types of reconciliations to ensure that data is accurate and client service expectations are met.
Research, escalate, and clear all outstanding cash and security differences.
Ensure all postings to the accounting system are accurate.
Coordinate the documentation of processes and procedures relating to individual client needs.
Communicate with appropriate internal teams or client teams to resolve open issues and questions.
Contact internal technology support and vendor support when needed to resolve any production issues or system support queries.
Identify processes across the division and organization.
Partner with a diverse team.