About The Position

TD Securities USA is looking for an Ops Analyst I to join their Restricted Securities team based in Lake Mary, Florida/New York, NY. This role ensures all requirements are met for the compliant trading and settlement of restricted securities transactions. The Operations Analyst/Specialist I TDS provides back up for the Canadian Fixed Income Desk. This individual will handle corporate actions, daily cash reconciliation, tracking file uploads into FIST, and be a DTC clearance specialist. Responsibilities include the clearance of London trading activity passing through US broker/dealers. Activities include advising agent of ticket control numbers for confirmations and by performing required system maintenance. In addition, the position will maintain compliance files and verify new clients are set up on FIST, acknowledging that settlement and other client instructions are complete. The role acts as a specialist owner or representative in the discipline, leads/participates in the identification, development and implementation of new products, operating workflow, additional services/applications or operational efficiencies for Global Business Services. It identifies, documents, investigates, and resolves service delivery issues, and manages relationships with clients and other areas of TDS/GBS. The analyst acts as a project manager for small-scale projects/initiatives, initiates or participates in projects following project management methodologies, communicates project status, and provides timely escalation of issues to senior management to ensure project objectives are met. They interface with regulators, external groups (legal firms, accountants etc.), and suppliers on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager. The position escalates non-standard or high risk transactions or other activities as appropriate, acquires and applies expertise in the discipline, provides guidance, assistance and direction to others in TD Securities, identifies, recommends, and effectively executes standard practices applicable to the discipline. The analyst analyzes service delivery issues and identifies potential solutions that enhance the customer experience and support TD Securities business objectives, and protects the interests of the firm by identifying and managing risks, and completes business process reviews as required.

Requirements

  • BS/BA degree and/or 3+ years of relevant work experience.
  • Proficient in Office 365 suite including Excel and Outlook.
  • Ability to identify, escalate, and resolve problems/issues.
  • Ability to communicate professionally through effective verbal and written skills.
  • Demonstrates efficient time management skills and critical thinking.
  • Demonstrates organizational skills and a strong attention to detail.
  • Ability to multi-task and prioritize tasks.
  • Ability to work in a team environment.
  • Ability to meet deadlines and work under pressure.
  • Proactive and self-starter who is goal oriented.
  • Bachelor's degree, or specialized training / equivalent work experience.
  • 3-4 years related experience.

Nice To Haves

  • Broker Dealer Operations with a focus on Equity Transactions
  • SEC Rule 144 Resale Registration requirements
  • Reg Sho Clearance and Settlement processes

Responsibilities

  • Work with a team of operations employees to facilitate approvals and settlements of restricted transactions while mitigating risk.
  • Cross-train in several areas of the department to have a diverse skill set and comprehensive understanding of business flows.
  • Review trading request and resolve settlement issues.
  • Develop relationships with applicable members of Operations, Trading, vendors, Internal and External Auditors, Governance & Control, and Technology to ensure partnership and efficient operation and coordination.
  • Communicate daily with clients, Transfer Agents and Legal counsels
  • Provide back up for the Canadian Fixed Income Desk.
  • Handle corporate actions.
  • Perform daily cash reconciliation.
  • Track file uploads into FIST.
  • Act as a DTC clearance specialist.
  • Clear London trading activity passing through US broker/dealers.
  • Advise agent of ticket control numbers for confirmations.
  • Perform required system maintenance.
  • Maintain compliance files.
  • Verify new clients are set up on FIST, acknowledging that settlement and other client instructions are complete.
  • Act as a specialist owner or representative in the discipline.
  • Lead / participate in the identification, development and implementation of new products, operating workflow, additional services/applications or operational efficiencies for Global Business Services.
  • Identify, document, investigate, and resolve service delivery issues.
  • Manage relationships with the client, and other areas of TDS / GBS.
  • Act as a project manager for small-scale projects/initiatives.
  • Initiate or participate in projects, follow project management methodologies, communicate project status and provide timely escalation of issues to senior management to ensure project objectives are met.
  • Interface with regulators, external groups (legal firms, accountants etc.), suppliers on operating and service delivery issues relative to the specific area of functional expertise as authorized by the manager.
  • Escalate non-standard or high risk transactions or other activities as appropriate.
  • Acquire and apply expertise in the discipline, provide guidance, assistance and direction to others in TD Securities.
  • Identify, recommend and effectively execute standard practices applicable to the discipline.
  • Analyze service delivery issues and identify potential solutions that enhance the customer experience and support TD Securities business objectives.
  • Protect the interests of the firm, identify and manage risks.
  • Complete business process reviews as required.

Benefits

  • Base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan).
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO).
  • Banking benefits and discounts.
  • Career development.
  • Reward and recognition.
  • Regular development conversations.
  • Training programs.
  • Competitive benefits plan.
  • Access to an online learning platform.
  • Variety of mentoring programs.
  • Diverse career paths.
  • Training and onboarding sessions.
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