Operations Analyst, AIFS Investor Services

SEIUSA - Remote - CO, CO
Remote

About The Position

The Investment Manager Services Division (IMS) at SEI is growing rapidly and is seeking new members on our Alternative Investment Funds Investor Services Team. Our primary goal is to provide exceptional customer service and administration servicing for our clients’ assigned hedge and private equity funds. SEI is a technology and asset management company delivering on our promise of building brave futures (SM)—for our clients, our communities, and ourselves. Come build your brave future at SEI. SEI is an Equal Opportunity Employer and so much more… After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we’re (literally) invested in your success. SEI is an equal opportunity / affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. AI Acceptable Use in the application and interview process: SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives. If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines. We are global provider of technology, operations, and asset management services for the financial services industry. We tailor our solutions to help clients make effective use of their capital—whether that’s money, time, or talent—so they can grow and better serve their clients. At SEI, we’re committed to fostering an inclusive workplace where everyone has the same opportunities to grow, develop, and succeed.

Requirements

  • Candidates must reside within the Mountain or Pacific Time Zones.
  • Ability to work remotely.
  • BA / BS in Business, Accounting, Finance, Economics, Mathematics or equivalent professional experience.
  • Intermediate skills in Microsoft Excel.
  • The self-motivation, organization and aim to complete multiple client objectives in a timely manner without sacrificing excellence or quality.
  • Strong written and verbal communication skills as you will primarily support your clients through email and/or phone calls.
  • Strong customer service skills as you will be communicating daily with your clients and other service providers.

Nice To Haves

  • Internship experience preferred.
  • An aim to broaden one’s knowledge of the financial services industry by learning new concepts and systems and taking the initiative to apply it to daily work assignments.
  • Attention-to-detail to ensure that all objectives consistently meet the highest standard of quality and accuracy.
  • Collaboration with internal and external stakeholders.
  • Flexibility to change as the needs of our clients change.
  • Positivity and congenial approach in assisting both colleagues and clients and the ability to work in team environment.
  • Curiosity, critical thinking and attention to detail: Whether it’s to identify a solution to a problem or possibly help implement a more efficient process or procedure, your skills have a place in our business.
  • Someone who will embody our SEI Values of courage, integrity, collaboration, inclusion, connection and fun.

Responsibilities

  • Responsible for the onboarding of investors into our clients’ hedge and private equity funds.
  • Input all relevant data points into our contact management system in order to facilitate investor reporting.
  • Adhere to our Anti-Money Laundering policies and procedures when reviewing all investor transactions.
  • Comply with our department’s rules and regulations designed to stop the practice of generating income through illegal actions.
  • Monitor our clients’ bank accounts for investor wire activity.
  • Create wire templates to facilitate all investor payments.
  • Generate and reconcile all investor reporting, such as investor capital statements.
  • Disseminate documentation to our clients’ end investors and their contacts via an automated distribution process, once approved by the client.
  • Correspond with investment managers and their investors regarding day-to-day inquiries, including questions on subscription documents and investor reporting.

Benefits

  • Comprehensive care for your physical and mental well-being
  • A strong retirement plan
  • Tuition reimbursement
  • A hybrid working environment for most roles
  • Support for working parents
  • Flexible Paid Time Off (PTO)
  • Healthcare (medical, dental, vision, prescription, wellness, EAP, FSA)
  • Life and disability insurance (premiums paid for base coverage)
  • 401(k) match
  • Education assistance
  • Commuter benefits
  • Up to 11 paid holidays/year
  • 16 days PTO/year pro-rated for new hires which increases over time
  • Paid parental leave
  • Back-up childcare arrangements
  • Paid volunteer days
  • A discounted stock purchase plan
  • Investment options
  • Access to thriving employee networks
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