Operations Administrator
About The Position
enhanceHCM is looking for a highly organized, detail-oriented and self-motivated Operations Specialist to join our growing team. This role will play a key part in supporting new hire onboarding, compliance, client billing and general administrative assistance. We're looking for someone who can quickly learn our workflows and grow into a broader operational role over time. This is an excellent opportunity for someone early in their HR/billing/operations career who is eager to build a long-term path within a supportive, fast-paced environment. This position is expected to average 20–25 hours per week initially, with a flexible work schedule. As the role and responsibilities grow, there is potential to transition into a full-time position, at which time the employee will be eligible for the company’s competitive benefits package.
Requirements
- Strong organizational skills and high attention to detail
- Ability to learn new systems and workflows quickly
- Comfortable managing multiple time-sensitive tasks at once
- A "connect-the-dots" mindset — able to see how individual tasks fit into the bigger operational picture
- Clear, professional written and verbal communication
- Discretion when handling confidential employee and client information
- A growth mindset and genuine interest in building a career in operations (including payroll and billing)
- Ability to work on-site in Manhattan Beach, CA
Nice To Haves
- Prior experience in HR, payroll, staffing, or administrative support
- Proficient in Excel and the Microsoft Office Suite
- Familiarity with HRIS, ATS/CRM and Payroll platforms a plus
- Associate's or Bachelor's degree, or equivalent practical experience
Responsibilities
- Maintain accurate employee, placement, and operational records across applicable systems
- Support new hire onboarding, including document collection, data entry, and compliance verification
- Process client billing accurately and on schedule
- Respond to routine employee, consultant inquiries and troubleshoot timecard issues, including discrepancies, rejected timecards and approval routing changes and proactively follow up on outstanding information or approvals
- Learn and eventually take full ownership of the placement process within our internal system
- Cross-train in payroll processing, with the goal of independently handling payroll tasks over time
- Identify gaps or inefficiencies in workflows and communicate them proactively
- Take on increasing ownership of processes as skills and confidence develop
- Assist with general office responsibilities, including managing supplies, coordinating mail and deliveries, and supporting day-to-day office operations as needed
- Partner closely with the Director of Operations to ensure accuracy and timeliness across all administrative functions
Benefits
- Competitive benefits package (upon transition to full-time)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
Associate degree
