Operations Administrator

JBI Library • New York, NY

3d • $43,500 - $50,000 • Onsite

About The Position

As a key member of the Operations and HR team, the Operations Administrator plays a vital support role in ensuring the smooth day-to-day functioning of JBI Library’s programs, communications, and administrative systems. Reporting to the COO and working closely with the operations, library, production, and development teams, this role coordinates logistics for programs and volunteers, supports patron and partner communications, provides general HR administrative support, maintains accurate records across multiple systems., and helps implement operational processes that enable staff to focus on mission-driven work. The Operations Administrator is highly organized, collaborative, and service-oriented, bringing strong attention to detail and technical follow-through to support accessible programming, volunteer engagement, and institutional efficiency across JBI Library.

Requirements

• Experience in an administrative, operations, or program support role, preferably in a nonprofit or mission‑driven organization.
• Exposure to human resources functions, such as onboarding, recordkeeping, recruitment support, or benefits administration, gained through work experience, internships, or coursework
• Ability to handle confidential information with discretion and professionalism.
• Strong organizational skills with the ability to manage multiple tasks and systems accurately and efficiently.
• Clear, professional written and verbal communication skills.
• Comfort using databases, spreadsheets, and digital tools; ability to learn new systems quickly.
• Collaborative, service‑oriented approach and ability to work across teams.
• Commitment to accessibility, inclusion, and respectful engagement with diverse communities.
• Candidates must be authorized to work in the United States without the need for current or future sponsorship.

Nice To Haves

• Experience supporting programs, events, or volunteer initiatives.
• Familiarity with tools such as Constant Contact, Raiser’s Edge, Zoom, or website CMS platforms.
• Experience in a library, educational, disability‑focused, or Jewish communal setting.
• Comfort providing basic technical support for virtual programs.
• Familiarity with Jewish culture or an interest in learning.

Responsibilities

• Coordinating volunteer communications including adding onboarded volunteers to Raiser’s Edge and managing regular contact
• Monthly uploads to Constant Contact for organizational partners, patrons, volunteers for communications
• Coordinating with our web developer to ensure the execution of new website pages
• Working on the back end of our website (ExpressionEngine) to make updates to various pages as requested
• Support the Wolfson Scholarship Outreach coordinator with tracking applications, coordination
• Support the maintenance of accurate records of library transactions and inventory.
• Support the maintenance of patron and item records in our ILS database, place book orders in the system, run reports, and find efficiencies.
• Assist with cataloging and classification of library materials as needed to support the library
• Support HR functions with routine administrative tasks, employee records, onboarding, benefits, and other day-to-day HR processes.
• Record monthly and yearly metrics goals for program participation and types of programming offered
• Support the library team in the creation, tracking, and publicizing of library programs (both in person and on zoom).
• Collaborate with the library department to send monthly patron newsletter to individual and organizational patrons
• Send out quarterly volunteer communication that includes new volunteer opportunities, seasonal updates and accomplishments
• Send out a quarterly communication to contacts on JBI Library’s organizations’ contact list reporting organizational updates and new ways to get involved
• Track volunteer submissions and collaborate with the Director team to ensure they receive follow-up
• Establish and record monthly and yearly volunteer metrics
• Collaborate with other departments on any volunteer initiatives
• Support ACS (outside organizational) client relations and working closely with the production department and ACS coordinator

Benefits

• attractive benefits package
• eligible for overtime

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed