Operations Administrator

IES Residential, Inc. • Sugar Land, TX

9h • Onsite

About The Position

The Office Administrator is responsible for supporting daily office and operational activities, administrative processes, reporting, and cross-functional coordination to ensure efficient and organized business operations. This role maintains accurate operational records and systems, supports purchasing and vendor activities, prepares reports and insights using Excel and Power BI, and works across departments to improve processes, maintain workflow, and support data-driven decision-making.

Requirements

• Strong organizational, administrative, analytical, and multitasking skills with excellent attention to detail and accuracy.
• Ability to manage competing priorities, shifting deadlines, and cross-functional responsibilities in a fast-paced environment.
• Strong ownership and follow-through with the ability to track multiple activities, teams, and deadlines.
• Strong verbal, written, interpersonal, and presentation skills.
• Strong proficiency with Microsoft Excel, including pivot tables, lookups, formulas, and other functions used for operational reporting and analysis.
• Working knowledge of Microsoft Power BI with the ability to maintain reports and dashboards.
• Experience with Microsoft Dynamics 365 or similar ERP systems for operational data entry, maintenance, and reporting.
• Strong analytical and problem-solving skills with the ability to interpret operational data, identify trends, and communicate actionable insights.
• Ability to prepare and present operational information clearly and concisely to technical and non-technical stakeholders.
• Ability to identify inefficiencies and support process improvement, standardization, and automation initiatives.
• Ability to work independently while collaborating effectively with employees, leadership, customers, vendors, contractors, and internal departments.
• Ability to maintain confidentiality and exercise sound judgment.
• Professional demeanor with strong time management and adaptability.
• Ability to pass pre-employment screenings such as background and motor vehicle record checks.
• English speaking, reading, and writing preferred, and required where necessary to perform job duties.
• High school diploma or GED required
• Two to four years of experience in operations administration, coordination, office administration, or a related role preferred.

Nice To Haves

• associate’s or Bachelor’s degree in Business, Operations, Supply Chain, Finance, Business Administration, or a related field preferred.
• Previous experience with operational reporting, data analysis, or performance tracking preferred.
• Experience working with Microsoft Dynamics 365 or a similar ERP system preferred.
• Experience using Power BI for operational reporting and dashboard maintenance preferred.
• Advanced Microsoft Excel experience preferred.
• Experience within an operations, supply chain, construction, service, or multi-trade environment preferred.
• Purchasing experience, including purchase orders and invoice processing, is a plus.
• Knowledge of SQL or database querying is a plus.
• Power BI, Advanced Excel, or other relevant professional certifications are a plus.

Responsibilities

• Support daily office operations, administrative activities, and departmental coordination while adapting to changing operational priorities and business needs.
• Coordinate schedules, workflows, follow-ups, and handoffs across teams to help ensure work is completed accurately and on time.
• Maintain and organize operational records, standard operating procedures (SOPs), reports, correspondence, and other business documentation.
• Track open items, deadlines, action items, and follow-ups across departments to support timely completion of operational activities.
• Coordinate communication and administrative support between Operations, Supply Chain, Finance, field/site teams, vendors, contractors, and leadership.
• Support purchasing activities by processing purchase orders, invoices, purchase requests, and related documentation while maintaining accurate records.
• Maintain vendor and contractor records, including onboarding information, certifications, insurance documentation, and other required information.
• Enter, maintain, and update operational data within Microsoft Dynamics 365 or similar ERP systems, ensuring information remains accurate and current.
• Identify and assist with resolving data discrepancies within company systems and coordinate with appropriate departments regarding system or process needs.
• Prepare daily, weekly, and other recurring operational reports using Excel, Power BI, and related business systems.
• Maintain and update dashboards used to monitor operational KPIs and financial performance, including backlog, on-time performance, utilization, and costs.
• Analyze operational information and trends to identify potential process improvements, efficiencies, and cost-saving opportunities.
• Assist with standardizing and documenting effective processes to improve consistency across teams, projects, and operational activities.
• Support automation and reporting improvements designed to increase data accuracy and reduce manual administrative processes.
• Prepare reports, spreadsheets, dashboards, and other business information to provide leadership with clear and actionable operational insights.
• Assist with audit, compliance, safety, and other operational documentation as needed.
• Maintain confidentiality of company, employee, vendor, contractor, and customer information.
• Promote professionalism, organization, accuracy, and operational efficiency throughout the office environment.
• Perform additional duties as assigned.

Benefits

• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED