Operations Administrator

Benchmark Education CompanyNew Rochelle, NY
$70,000 - $80,000Onsite

About The Position

This is an onsite position in our New Rochelle, NY office. Position Summary: The Operations Administrator is responsible for organizing, tracking, and managing all sales‑related events, conferences, trade shows, and internal/external meetings. This role ensures the sales team is fully prepared for each event by overseeing planning, logistics, communication, and coordination with internal stakeholders and external partners. The coordinator plays a key role in supporting sales engagement, brand visibility, and overall team efficiency.

Requirements

  • 2–4 years of experience in event coordination, sales operations, or a related field.
  • Strong organizational and project‑management skills with the ability to manage multiple priorities.
  • Excellent communication skills and comfort working with staff at all levels.
  • Proactive, detail‑oriented, and able to anticipate needs.
  • Proficiency with Microsoft Office
  • Ability to travel occasionally as required for events.

Nice To Haves

  • experience with CRM or project‑management tools preferred

Responsibilities

  • Maintain a comprehensive calendar of all sales events, conferences, trade shows, and key meetings throughout the year.
  • Research upcoming industry events and recommend participation to the leads based on business priorities.
  • Partner with sales leadership to determine staffing needs for each event.
  • Maintain an accurate record of attendance for all sales meetings, ensuring clarity on who attends which meetings and communicating updates to the relevant stakeholders.
  • Ensure all team members are informed in advance of event expectations, schedules, and responsibilities.
  • Prepare event briefs, agendas, and support materials for participating staff.
  • Liaise with Marketing, Operations, and Product teams to ensure the sales group has the appropriate collateral, messaging, and tools for each event.
  • Oversee post‑event follow‑ups, including lead handoff processes, debrief meetings, and insights reporting.
  • Maintain accurate event records, timelines, and project plans.
  • Provide regular updates to leadership on upcoming events, staffing assignments, and planning progress.
  • Track ROI measures such as attendance, leads, engagement, and team feedback.
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