Operations Administrator

4LEAF, Inc • Pleasanton, CA

5h • $70,304 - $85,000 • Hybrid

About The Position

We are seeking a proactive and highly organized Operations Administrator to support a variety of internal and client-facing initiatives. This role involves coordinating staff augmentation projects, managing CRM systems, and taking ownership of cross-functional tasks as assigned. The ideal candidate will be comfortable wearing multiple hats, managing competing priorities, and collaborating across teams to drive successful outcomes.

Requirements

• Bachelor's degree in Business Administration, Project Management, Information Systems, or a related field.
• 3+ years of experience in project management or a similar coordination role.
• Hands-on experience with CRM platforms (e.g., Salesforce, HubSpot, Zoho) required.
• Strong organizational, analytical, and problem-solving skills.
• Excellent written and verbal communication abilities.

Nice To Haves

• Experience with staff augmentation, talent management, or working with contingent labor is a strong plus.
• PMP, Scrum Master, or other project management certifications are a plus.

Responsibilities

• Work closely with HR, recruitment teams, and client stakeholders to scope and fulfill staff augmentation needs.
• Coordinate onboarding and offboarding processes for contract and temporary staff.
• Track resource allocations, performance, and contract compliance for augmented staff.
• Prepare internal resumes for clients to review.
• Communicate changes in staffing to clients and internal staff as needed.
• Validate invoicing is correct based on scheduling and approved timesheets.
• Serve as the point of contact for CRM system maintenance, updates, and user support.
• Manage user access, data integrity, reporting dashboards, and integrations with other business tools.
• Train internal teams on CRM best practices and workflows to ensure adoption and efficiency.
• Provide project support to leadership and departmental teams as needed.
• Assist in process improvement initiatives and internal operations projects.
• Take ownership of miscellaneous tasks and special assignments aligned with organizational priorities.

Benefits

• 401(k)
• 401(k) match
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level