Operations Administrator
About The Position
Are you looking to grow professionally and build a long-term future in the banking industry? BNC National Bank is seeking a detail-oriented and reliable Operations Administrator to join our banking operations team. As an Operations Administrator, you'll handle the essential back-office functions that keep our daily banking transactions running smoothly. Banking isn't just about transactions; it's about relationships. That's why we nurture individual relationships with our customers, the communities we serve, and with our employees. We invest in our team - and in you. We believe in taking care of our own. We offer a supportive work environment, competitive compensation and benefits, and opportunities to grow within a community-focused bank.
Requirements
- Previous experience in banking operations or similar administrative role
- Strong attention to detail and accuracy
- Ability to manage time effectively and handle multiple tasks
- Familiarity with banking systems and transaction processing a plus
- Customer-focused mindset and professional communication skills
- Ability to make decisions that affect other people, the financial resources, and/or the image and reputation of the bank
- High School Diploma required
Nice To Haves
- Familiarity with banking systems and transaction processing a plus
Responsibilities
- Process daily transactions, including unposted items, exception items, and daily returns of checks and ACH items
- Handle deposited returns for both checks and ACH transactions
- Process incoming and outgoing wire transfers
- Work with check adjustments involving encoding errors or other required corrections
- Process and route returned mail accurately and efficiently
- Generate and mail out daily customer notices
- Maintain and update point-of-sale (POS) card files
- Order new POS cards and assist with fulfillment
- Activate digital wallet services (Apple Pay, Samsung Pay, Google Pay) for cardholders
- Assist with other duties as assigned including research, customer support, and processing of data
Benefits
- Generous Paid Vacation Time (120 hrs./yr.)
- Paid Sick Time (48 hrs./yr.)
- Paid Maternity Leave Benefits
- Paid Holidays
- Medical, Dental, and Vision Insurance
- Health Savings Account, including Employer Contribution must meet eligibility requirements
- Flexible Spending Accounts
- 401(k) w/Company Match
- Employee Recognition & Rewards Program
- Company-Paid Life and AD&D Insurance
- Employee Assistance Program
- Paid Volunteer Opportunities
- Unum Supplemental Plans
- Continuing Education Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
