Operations Administrator
Renewal by Andersen | Esler Companies•Upper Merion Township, PA
•$22•Onsite
About The Position
We’re looking for a Operations Administrator to join our team! As a Operations Administrator for Esler Companies – Renewal by Andersen you will interface with customers and design consultants directly to schedule the window and door measurements and collect payments. This role will be answering incoming calls, making outbound calls, and maintaining the flow of jobs by scheduling measures, processing payments and paperwork in a timely fashion.
Requirements
- Customer service experience, required.
- Experience taking and directing incoming phone calls.
- Time management and organizational skills.
- Excellent oral and written communications skills.
- High literacy/competency in Microsoft Excel and Outlook.
- Flexibility and demonstrated ability to adapt well in a changing environment.
Responsibilities
- Answering inbound and outbound telephone calls (approximately 40 calls a day).
- Accurate and timely reporting reflecting daily/weekly activities.
- Processing Contracts for New Sales-Uploading Documents.
- Closing out completed installations.
- Collecting deposits and final payments.
- Scheduling final measurements at time of sale.
Benefits
- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
