Operations Administrator

Radias Health•Saint Paul, MN

1d•Onsite

About The Position

The Operations Administrator provides high-level administrative and operational support to the Operations Division and Leadership Team. This role ensures smooth day-to-day business operations, scheduling, and logistics. The Operations Administrator strengthens internal communication, supports safety and compliance functions, and contributes to organizational initiatives through strong coordination, confidentiality, discretion, and professional judgment. This position operates in a professional office environment and is required to be on-site Monday-Friday at our St. Paul location.

Requirements

Minimum 5 - 8 years of experience in senior-level administrative support
Strong knowledge of office management practices, clerical systems, and organizational processes
Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access)
Familiarity with virtual meeting platforms such as Zoom and Microsoft Teams

Nice To Haves

Associate or Bachelor’s degree
Experience working in a behavioral or mental health setting

Responsibilities

Facilitate and support active communication between staff, leadership, supervisors, external partners, and vendors as appropriate and over a variety of mediums, including phone, email, text, in-person, and video conferencing.
Manage business accounts such as translation and purchasing (eg., Amazon, Sam’s Club, etc.), supply ordering as appropriate and within budget. Support and adhere to organizational financial practices, including the use and expense tracking policies.
Support coordination of events such as RADIAS Health Town Halls, Manager Meetings, and other events as well as oversee the RADIAS Health Training Institute system.
Take lead on scheduling, booking, communicating, preparing, ordering supplies and/or food, print outs, setting up/cleaning up, and other appropriate tasks
Partner with IT Department for organizing, requesting and setting up of technology
Manage event-related tracking, attendance and post-event follow up (e.g., quizzes, surveys as applicable)
Maintain file and protocol management procedures, including organizing and managing operational companywide policies and procedures, job aids, standard operating policies, workflows, and other appropriate documents.
This includes ensuring the most recent/up to date versions are published and accessible; revisions and reviews are happening on scheduled intervals and partnering with appropriate departments to ensure compliance and review as appropriate.
Collaborate and support Safety & Facilities by co-leading the Safety Committee and participating in internal safety initiatives.
Assist in managing the computer maintenance management system (CMMS), including preventative maintenance schedules
Track regulatory schedules including EPA, OSHA, and state, county, and city requirements.
Support credentialing and re-credentialing documentation workflows for therapists, psychiatrists, and APRNs
As appropriate, support and increase the capacity of the Leadership Team
Coordinate and facilitate meetings, including scheduling and calendar management, site/room reservations
Preparation of agendas, presentations, materials, technology requirements, and other needs as appropriate
Record, organize, distribute and manage meeting minutes and associated follow-up assignments
Preview/screen external and select internal communications, record and relay messages as well as electronic/physical mail to reduce non-essential tasks
Assist leadership with project planning, document and resource management, and cross-functional coordination
Maintain confidentiality and appropriate boundaries, especially when handling sensitive, clinical, HR, private, confidential and other proprietary and non-public information
Monitor and track compliance schedules, notifying appropriate leadership of deadlines and submission requirements. Assist with submissions and compliance as appropriate.
Maintain professional behavior, including discretion and the ability to support individuals who may be escalated or distressed
Participate in ongoing professional development and supervision
Maintain consistent and reliable work hours
Perform other duties as assigned

Benefits

4 weeks accrued PTO first year of employment
12 paid holidays
Medical, dental, vision, life insurance
Health Saving Accounts (HSA) + employer contribution and Flexible Saving Accounts (FSA)
Tuition reimbursement and Student Loan Repayment Assistance
Dependent Care Account (DCA) + employer contribution
Reimbursement for professional licensure fees
Routine supervision from a Mental Health Professional, with access to licensure supervision opportunities
403b retirement plan with an employer percentage match
Employer paid short-term and long-term disability insurance
Bereavement and paid parental leave
Employee Assistance Program (EAP)
Wellness program to support employee overall health and well-being
Variety of discounts through ADP LifeSmart
Pet insurance
Mileage reimbursement
Casual dress code
Parking/Remote Expenses