Operations Administrative Support Intern

Meridian OneCap Credit Corp. • Toronto, ON

1d • Hybrid

About The Position

This is an 8-month COOP opportunity. Reporting to the Compliance Manager, the Operations Admin Specialist will provide support to the Compliance team's day-to-day activities. While having the opportunity to learn the business and put your education to work, you will be supporting the post-booking quality assurance function while maintaining, developing, and improving product offerings and functional processes. The Operations Admin Specialist will collaborate with the Compliance team to support Operational Controls, including documentation review, compliance and automation efforts, and insurance coverage assessments. The role offers exposure to automation initiatives and practical, hands-on experience. You will be exposed to and participate fully in various initiatives relating to improving business processes across the organization. Depending on the scope/size of the project, this may involve gathering business requirements; providing input into the design and integration of proposed solutions; analysis of internal processes; capturing data to discuss and bring forward potential changes, improvements, and areas of focus; contract review; and leveraging project management skills to manage small project implementations. This is an opportunity to work alongside industry experts and leaders in equipment finance and discover a new career path in this growing sector. You have administrative experience & operational knowledge built on some formal education. You must be dedicated & motivated to learn, grow & work hard! A self-starter, independent & accountable. You ask questions, have a real interest in driving improvements.

Requirements

• Process improvement methodology (Lean, 6 Sigma).
• Understanding of Change management.
• Technology savvy and ability to leverage technology to recommend/create efficiencies in day-to-day operations.
• Excellent organizational skills.
• Strong interpersonal and communication skills (including written, verbal and listening) and people skills.
• Ability to take initiative and build relationships achieve objectives in a hybrid work environment.
• Curiosity and willingness to dig in to find solutions.

Nice To Haves

• Bilingual French is an asset
• Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
• Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
• Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
• Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.

Responsibilities

• Provide day to day administrative support to the Compliance team.
• Maintain and organize compliance records in line with regulatory and company requirements.

Benefits

• Inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• Tools and technology needed to delight your candidates and clients!
• Work with and learn from diverse industry leaders, who have hailed from top organizations around the world
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed