Operations Admin (Temp/Part-Time)
About The Position
Hologram is seeking a temporary, part-time Operations Admin to help keep SIM Card orders moving out of our Apex, NC warehouse for up to 22 weeks of leave coverage. You'll process and update orders throughout the day, keep customers and internal teams current on status, work with shipping carriers to resolve issues, and pitch in on inventory reporting and hands-on fulfillment when volume spikes. This role is on-site at our warehouse office in Apex, NC. It is a temporary leave-coverage assignment, up to 22 weeks, with a maximum of 29 hours per week, and intermittent scheduling based on business needs.
Requirements
- 2 years of previous administrative and/or customer service experience
- Detail-oriented and organized
- Excellent communication and interpersonal skills
- Ability to lift up to 50 pounds
Nice To Haves
- Basic experience with Asana, Shopify, and HelpScout preferred
Responsibilities
- Intake and process store orders placed through Shopify/Retool
- Maintain accurate customer and order records with precise attention to detail
- Provide order support and status updates for customers and internal teams
- Accurate data processing and reporting
- Maintain workflow of open orders and update order statuses throughout the day
- Process orders within established SLA timeframes
- Assist with inventory breakdowns, manual order fulfillment, and general office support tasks as needed
Benefits
- Access to a 401(k) plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
