Operations / Activities Manager - Buckeye Ranch RV Resort & Storage

CRR Hospitality•Tonopah, AZ

14h•$40,000

About The Position

The Operations/Activities Manager is the energy behind the RV resort—part organizer and part experience-maker. This role turns everyday stays into something guests can’t stop talking about. From planning fun, memorable activities and events to ensuring amenities are in top shape and delivering seamless guest experiences, no two days are the same. You’ll be the go-to for creating connection, energy, and “we can’t wait to come back” moments—leading with a guest-first mindset, a can-do attitude, and just the right mix of structure and creativity. If you thrive in a fast-paced environment where hospitality meets fun, this is where you bring it all to life. Are you looking for a perfect role to showcase your talent and passion for outdoor hospitality? We’ve got the position for you! We are looking for an Operations / Activities Manager to join our team at Buckeye Ranch RV Resort & Storage. The property features more than 400 RV sites, 300+ luxury covered RV storage facility, swimming pool, pickleball courts, and a dog park! Now Open! Property conveniently located just outside of Phoenix, close to the Estrella Mountains, golfing, and much more! We value our associates’ time and efforts! Our commitment to your success is enhanced by our competitive compensation and incredible benefits package including: Medical, Dental, and Vision Benefits Available 2 weeks annual PTO 6 Paid holidays Complimentary Site Rent Full 401K match up to 6% Tuition Reimbursement Virtual, in-person, and conference learning opportunities CRR Core Values Cares Passionate Team Player Excellence Curious Positive Position Summary : The Operations/Activities Manager will support all departments as needed at the RV Resort and obtain responsibility in the absence of the GM or AGM. This position will require thorough knowledge of Guest Services, Housekeeping, Laundry, Activities and overall operations within the resort.

Requirements

3+ years’ experience in hospitality, events, or resort operations preferred
Strong organization, communication, and guest engagement skills
Proven ability to sell and manage event bookings
Proficient in Microsoft Office, social media tools, and event planning systems
Valid driver’s license and ability to support local outreach efforts

Responsibilities

Delivers exceptional guest service by providing timely, knowledgeable responses in person and over the phone, while using upselling techniques to drive occupancy and revenue
Oversees resort operations in the absence of department leaders and supports all department heads in daily resort functions
Partners across Guest Services, Housekeeping, Laundry, and F&B to ensure consistent, high-quality guest experience and hospitality standards
Leads daily/weekly operations meetings with department heads to review performance, guest feedback, service recovery, and staffing needs
Monitors purchasing, inventory, accounts receivable/payable, and cash handling to ensure accurate financial and operational tracking
Ensures resort readiness, cleanliness, safety, and adherence to SOPs, including staff grooming and service standards
Coordinates communication across departments to support efficient operations and a positive team environment
Manages staff training, performance oversight, and overall team development in partnership with department leaders
Maintains operational efficiency while controlling costs and supporting revenue optimization
Plans and executes a full calendar of guest activities, themed events, holidays, and entertainment programming
Books and manages entertainment vendors including bands, DJs, and performers; oversees event setup and execution
Sells and coordinates private events (weddings, parties, corporate gatherings) from inquiry through completion
Builds and maintains vendor relationships for event support services (catering, décor, photography, rentals, etc.)
Drives event sales through outreach, networking, partnerships, and CRM tracking/reporting
Promotes resort events and experiences through social media, email marketing, and guest communications
Creates engaging content showcasing resort lifestyle and responds to guest inquiries across platforms
Collaborates with marketing teams to ensure consistent branding and messaging
Performs other duties as assigned.
Works a flexible schedule including weekends and holidays.