Operations Accounting Manager

ITS Logistics, LLC•Reno, NV

20d

About The Position

Under the general direction of the Lead- Operations Accounting Manager, the Operations Accounting Manager is a liaison between our internal finance organization and our customer’s AP departments. This role owns and manages the day-to-day activities of the production floor’s customer billing including onboarding, invoicing and collecting functions. This role is team leader, growing the organization by upholding our world-class customer service model and through accounting negotiation. This position ensures accurate cash flow and long-lasting business relationships.

Requirements

Must be accustomed to working in a very fast-paced team environment.
Enjoys working with a strong sense of urgency, is energized by solving problems and have a customer focused attitude.
Associate degree in finance, supply chain, or another business-related field preferred, training/certification or equivalent experience may be substituted for years of experience.
2 years experience in collections, accounts receivable or invoicing required
Excellent relationship building skills
Accountable, disciplined with a strong work ethic
Energetic, positive attitude
Excellent problem solving and analytical skills
Excellent computer skills; Excel, Word, Outlook, PowerPoint, Flowcharts with advanced formulas in excel
Excellent organizational skills with a keen attention to detail
Effectively handle multiple tasks simultaneously, efficiently, and effectively while prioritizing activities and managing time

Nice To Haves

Previous Transportation experience a plus

Responsibilities

Oversees the invoicing and collection process for a variety of accounts on multiple teams serving as the direct interface between customer’s AP departments and ITS’s AR.
Ensures world-class onboarding of new customers, assesses current team customer base, and bridging operational gaps.
Manages the Post Release Change process and exercises independent discretion on writing off balances.
Collects past due amounts from customers and negotiates fees from customers in alignment with the company’s financial strategy.
Collects customer receivables in alignment with company KPIs daily, monthly, quarterly, and annual targets.
Manages the overall assigned accounts to limit unbilled and past due accounts at the team level and maximize cash flow through daily invoicing and collections.
In collaboration with the customer and team operations, develop, implement, and maintain standard operating procedures for billing to ensure adherence to each customer’s unique guidelines.
Onboard customers financial requirements through appropriate set up for invoicing, payments, and credit standards. Advise on payment frequency and cadence for overall account health.
Manage aging reports, and payment remittance to positive outcomes.
Collaborate with customers and team operations for problem resolution to customers’ accounts payable teams.