Operational Technology Business Analyst

MarinerHalifax, NS
Hybrid

About The Position

We are seeking a talented and experienced Business Analyst with utilities domain expertise to join our Mariner Innovations team full-time in support of a client-based project engagement in Atlantic Canada. This role will have a strong focus on Operational Technology (OT) environments, supporting technology used in plants, field operations, and asset-intensive utility sites, with a key mandate to improve alignment between operational needs, business objectives, and enabling technology.

Requirements

  • Post-secondary education in business, computer science, engineering, or a related field from a recognized institution.
  • 5+ years of progressive corporate experience functioning as an IT Business Analyst or Functional Analyst.
  • Demonstrated experience working within utility environments (water, wastewater, or hydro preferred). Experience in other regulated, asset-intensive infrastructure sectors may be considered.
  • Experience supporting Operational Technology (OT) environments and working closely with plant, field, and operational stakeholders.

Nice To Haves

  • Experience in a client-facing consulting role is highly desirable.
  • Always improving your skills and knowledge: you want to be the best at what you do
  • Curious and creative; comfortable taking on new problems and challenges
  • A self-starter with the ability to recommend priorities to the project leader
  • Comfortable working through problems and figuring things out with minimal supervision
  • Great problem-solving skills: thorough and reliable
  • Able to work in a team: share knowledge and assist other team members
  • A good communicator: able to explain your ideas and recommendations
  • Well organized and dependable under pressure: you manage your time effectively
  • Energized by our company values!

Responsibilities

  • Define configuration specifications and business analysis requirements within utility and operational environments.
  • Document current- and future-state process mapping, with particular focus on plant, field, and operational workflows.
  • Prepare Business Requirements Documents, including functional and non-functional requirements. Elicit and translate operational requirements into clear technical specifications (operations to technology alignment).
  • Collaborate in the development of test plans and test cases. Define reporting and alerting requirements supporting operational visibility and performance.
  • Prepare integration plans for deployment of system changes into existing operational and enterprise environments.
  • Help design, document, and maintain system and operational processes. Support change and transition processes for new technology delivery within operational sites.
  • Facilitate stakeholder sessions, interviews, and workshops with operational leaders, plant personnel, and field teams to identify areas for process and systems improvement.
  • Communicate key insights and findings to client teams and leadership stakeholders.

Benefits

  • A values-driven workplace where people really matter
  • Flexible work location support for remote work/work from home
  • Competitive salary, retirement savings program, and rewards program
  • Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care
  • Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days
  • Unlimited training
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