Operational Technology Business Analyst

Mariner • Halifax, NS

73d • Hybrid

About The Position

We are seeking a talented and experienced Business Analyst with utilities domain expertise to join our Mariner Innovations team full-time in support of a client-based project engagement in Atlantic Canada. This role will have a strong focus on Operational Technology (OT) environments, supporting technology used in plants, field operations, and asset-intensive utility sites, with a key mandate to improve alignment between operational needs, business objectives, and enabling technology.

Requirements

• Post-secondary education in business, computer science, engineering, or a related field from a recognized institution.
• 5+ years of progressive corporate experience functioning as an IT Business Analyst or Functional Analyst.
• Demonstrated experience working within utility environments (water, wastewater, or hydro preferred). Experience in other regulated, asset-intensive infrastructure sectors may be considered.
• Experience supporting Operational Technology (OT) environments and working closely with plant, field, and operational stakeholders.

Nice To Haves

• Experience in a client-facing consulting role is highly desirable.
• Always improving your skills and knowledge: you want to be the best at what you do
• Curious and creative; comfortable taking on new problems and challenges
• A self-starter with the ability to recommend priorities to the project leader
• Comfortable working through problems and figuring things out with minimal supervision
• Great problem-solving skills: thorough and reliable
• Able to work in a team: share knowledge and assist other team members
• A good communicator: able to explain your ideas and recommendations
• Well organized and dependable under pressure: you manage your time effectively
• Energized by our company values!

Responsibilities

• Define configuration specifications and business analysis requirements within utility and operational environments.
• Document current- and future-state process mapping, with particular focus on plant, field, and operational workflows.
• Prepare Business Requirements Documents, including functional and non-functional requirements. Elicit and translate operational requirements into clear technical specifications (operations to technology alignment).
• Collaborate in the development of test plans and test cases. Define reporting and alerting requirements supporting operational visibility and performance.
• Prepare integration plans for deployment of system changes into existing operational and enterprise environments.
• Help design, document, and maintain system and operational processes. Support change and transition processes for new technology delivery within operational sites.
• Facilitate stakeholder sessions, interviews, and workshops with operational leaders, plant personnel, and field teams to identify areas for process and systems improvement.
• Communicate key insights and findings to client teams and leadership stakeholders.

Benefits

• A values-driven workplace where people really matter
• Flexible work location support for remote work/work from home
• Competitive salary, retirement savings program, and rewards program
• Comprehensive health, dental, vision, life and disability insurance plans and access to e-health care
• Paid vacation, maternity/parental leave, paid sick leave and paid Mariner MyLife days
• Unlimited training

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level