Operational Support Specialist

Cynet SystemsSpringfield, MA
Onsite

About The Position

This role involves performing routine but varied clerical duties in accordance with standard procedures. The specialist will be responsible for tasks such as photocopying, compiling records, filing, tabulating, and posting information. Additionally, they will scan documents, distribute outgoing mail, and coordinate with print services. The position requires applying knowledge of department policies and procedures, maintaining records, preparing forms, verifying information, and resolving routine problems. A key responsibility is performing data entry to retrieve and route documents to appropriate business areas. The role also includes providing administrative support and conducting research using internal data and outside sources, as well as accommodating the storage of records and documents. The specialist will make decisions that impact the accuracy of data, utilization of equipment, and quality of output.

Requirements

  • 1+ years of data entry experience.
  • Basic PC skills.
  • Ability to follow general instructions or procedures.
  • Ability to perform a variety of duties requiring specific job skills.

Nice To Haves

  • Typically, has at least 2+ years of related experience.
  • Data entry.
  • Clerical support.
  • Record maintenance.
  • Document scanning.
  • Administrative support.
  • PC skills.
  • Research skills.

Responsibilities

  • Perform routine but varied clerical duties in accordance with standard procedures.
  • Photocopy, compile records, file, tabulate, and post information.
  • Scan documents, distribute outgoing mail, and coordinate with print services.
  • Apply knowledge of department policies and procedures.
  • Maintain records, prepare forms, verify information, and resolve routine problems.
  • Perform data-entry to retrieve and route documents to appropriate business areas.
  • Provide administrative support and conduct research utilizing internal data and outside research sources.
  • Accommodate the storage of records and documents.
  • Make decisions that impact accuracy of data, utilization of equipment, and quality of output.
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