Operational Support Specialist

K2 Services•Atlanta, GA

4d•Onsite

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a professional and customer service focused Operational Support Specialist to join the Opensity team at our law firm client's downtown office. In this pivotal role you will provide various administrative support which may include copy, print, mail, hospitality, facilities and receptionist services. If you thrive in a professional business environment and seek to join an organization with true career growth opportunities we invite you to apply to join our dynamic team.

Requirements

High School Diploma or GED
Minimum of 1 year’s work experience as a receptionist, preferably in a legal environment
Ability to multitask with attention to detail
Ability to handle complaints with professionalism, patience, and diplomacy
Working knowledge of MS Word, Excel and Outlook
Strong technical acumen to utilize conference room management software
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand or sit for an extended period of time

Nice To Haves

Previous experience in a client service field preferred

Responsibilities

Be the office ambassador for all firm staff and clients
Answer incoming telephone calls and forward to the appropriate person
Take accurate and complete messages for those who are unavailable
Promptly greet and announce visitors in a friendly and business-like manner
Work with practice administrators to order food and arrange vendors
Assist with firm events
Maintain a neat and organized reception desk and front lobby area
Order and stock supplies as needed
Set up a breakdown coffee service.
Stock pantries with a focus on stock rotation and removal of outdated items.
Organize and distribute client kitchen supplies.
Maintain inventory control in pantries and order supplies as needed.
Coordination and upkeep of client conference rooms, common areas and kitchens.
Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use.
Provide support in other areas as needed i.e. mailroom & support services responsibilities
Perform other duties as requested.