Operational Support Administrator - Houston West

Robert Half•Houston, TX

4d•Hybrid

About The Position

Robert Half is seeking an Operational Support Administrator to join their Operational Support team. This role will support a team of in-person and remote talent solutions professionals who focus on placing candidates at client companies on a temporary or permanent basis. The Operational Support team is described as the backbone of the Talent Solutions operations. Robert Half is a specialized talent solutions and business consulting firm focused on positively changing people's lives by finding them rewarding jobs and assisting businesses in locating the talent they need to succeed. They are recognized as an innovator, investing in AI and technologies to adapt to remote and hybrid work. The company fosters a positive, inclusive work environment, is socially responsible, supports communities, and treats employees with respect, aiming for them to feel valued and fulfilled.

Requirements

A passion for what you do and a desire to become better at it.
Enjoy working in partnership with colleagues and pursuing a career in a consultative and solution-oriented business.
Take advantage of learning opportunities to develop your career.
A critical thinker who can make quick decisions to find the best outcome for all involved.
Love to win and enjoy working in a results-oriented environment.
A naturally inquisitive approach and an appreciation for diverse perspectives.
A desire to work in a collaborative environment.
An ethical mindset.
An eagerness to embrace and learn new technologies.
The ability to adapt to an evolving organization.
Strong interpersonal and communication skills.
Experience building cross-department relationships.
2+ years’ experience working in an administrative position with heavy customer contact.
Ability to work with and troubleshoot technical issues both in-person and remotely.
Working knowledge of database entry and reporting.
MS Office skills.
Salesforce experience is preferred.

Nice To Haves

Salesforce experience

Responsibilities

Providing support to talent solutions professionals.
Assisting in candidate record keeping, reporting, and revenue development activities.
Ensuring adherence to company compliance guidelines in all aspects of local operations through the hiring experience.
Supporting revenue generating activities.
Assisting in lead generation, job posting, and reporting processes.
Aiding in various marketing efforts (calls, emails, etc.).
Helping with candidate sourcing and resume review as needed.
Preparing, sending, and monitoring candidate pre-placement and on-boarding documents for completion and compliance.
Entering candidate information into the internal database system.
Tracking and managing candidate timesheet entry.
Preparing payroll/billing adjustments.
Assisting with candidate unemployment claims.

Benefits

Attractive compensation and benefits
Physical, mental, and financial wellness support
Hybrid working options
Industry-leading training programs and tailored career development
Investment in AI and other technology to enable your success
Individual and team rewards and recognition
Potential in-country and worldwide career mobility
Base salary and bonus pay (for talent professional positions)
Group health insurance benefits (medical, vision, dental)
Flexible spending and health savings accounts
Life and accident insurance
Adoption, surrogacy and fertility assistance
Paid parental leave of up to 6 weeks
Short/long term disability
Paid time off for vacation, personal needs, and sick time (up to 17 days per calendar year based on years of service)
Up to 11 paid holidays per calendar year
401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees.