Operational Success Specialist

The Collier Companies•Gainesville, FL

5d•Onsite

About The Position

The Collier Companies is seeking a dynamic and experienced Multifamily Professional to join our team as an Operations Specialist. This unique role involves traveling to communities all over Florida, assessing their needs, and implementing effective strategies to create success. The ideal candidate will have a proven track record in multifamily property management as a leasing specialist or assistant community manager, with expertise across a range of asset types including student housing, luxury apartments, lease-ups, and/or conventional properties. This is an on-site role, reporting from any of The Collier Companies' communities all over Florida.

Requirements

Minimum of 3 years in multifamily property management, with a strong background in leasing diverse asset types.
Exceptional communication and problem-solving skills.
Ability to work independently and handle high-pressure situations.
Willingness and ability to travel extensively and stay on-site for extended periods.

Nice To Haves

Bachelor’s degree in Property Management, Business Administration, or a related field preferred.
Relevant industry certifications (e.g., CPM, CAM) are a plus.

Responsibilities

Execute stabilization plans under the direction of the Stabilization Lead
Drive leasing, collections, and day-to-day operational performance
Step into key on-site roles as needed to maintain continuity of operations
Ensure company systems and processes are being followed consistently
Identify and correct breakdowns in execution at the site level
Support achievement of occupancy, delinquency, and rate targets
Maintain strong resident interactions and service standards during stabilization
Operate on-site for extended periods to stabilize performance